TEKsystems

Hiring for Call Center Representative (HYBRID)!

Note: Candidate located in or near to Louisville, Kentucky can only apply!

Description

Job Duties and Responsibilities:

• Handle inbound and/or outbound phone calls to/from patients caregivers and providers.
• Provide appropriate customer service and an effortless experience to the caller.
• Provide accurate information to the caller.
• Process refills and schedule shipments for patients or providers.
• Resolve the callers needs.
• Provide appropriate follow-up and next steps for caller.
• Follow Cover My Meds policies and procedures.
• Ability to work a flexible work schedule.

Job Requirements/Previous Experience:

• Previous call center experience preferred.
• Previous healthcare experience desired
• Excellent interpersonal communication skills
• Strong problem-solving skills
• Proficient with Microsoft Office
• Able to type 35 wpm or greater.
• Pharmacy Board Technician Registration required within the first 30 days of employment.

Work Schedule: Ex: M-F 8am-5pm - TBD

Is this Remote/Hybrid/Onsite?: Hybrid

Work Schedule: Days Time : Monday-Friday TBD - 8am-8pm

Work location Type: Hybrid

Must live within 100 miles of the office.

Must have reliable transportation in the event may return to office.

Board of Pharmacy Technician Registration must be obtained within the first 30 days of employment at the contractors expense.

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Louisville,KY.

Application Deadline

This position is anticipated to close on Jun 26, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.