Dartmouth College

Position Information

Posting date05/22/2025

Closing date

Open Until FilledYes

Position Number1129330

Position TitleBusiness Systems Analyst - Facilities

Hiring Range Minimum$76,400

Hiring Range Maximum$95,500

Union TypeNot a Union Position

SEIU LevelNot an SEIU Position

FLSA StatusExempt

Employment CategoryRegular Full Time

Scheduled Months per Year12

Scheduled Hours per Week40

Schedule

Location of PositionHanover, NH

Remote Work Eligibility?Onsite only

Is this a term position?No

If yes, length of term in months.n/a

Is this a grant funded position?No

Position PurposeThis role is primarily focused on Facilities Construction Management (Trimble e-Builder) administration, project delivery and application support. Analysis and planning activities are required to support the other Facilities and Campus Services applications. Collaborates closely with stakeholders to ensure that systems are compatible with divisional strategies and priorities, campus-wide IT initiatives and in alignment with operational goals. Analyzes and evaluates business requirements to identify areas to improve business processes.

Description

Required Qualifications - Education and Yrs ExpBachelors plus 3-5 years' experience or equivalent combination of education and experience

• Required Qualifications - Skills, Knowledge and Abilities
• Minimum three years of experience in business systems and workflow analysis
• Preference for minimum of two years as an e-Builder system administrator
• Demonstrated project experience managing a successful upgrade or implementation.
• Skilled in workflow analysis and information management systems.
• Problem solving and troubleshooting skills.
• Strong customer service skills and ability to interact with a broad spectrum of staff.
• Highly developed degree of confidentiality, tact, judgment, and initiative.
• Exceptional organizational, interpersonal, communication, and leadership skills.

Preferred Qualifications

Department Contact for Recruitment InquiriesCampus Services HR

Department Contact Phone Number606-646-3323

Department Contact for Cover Letter and TitleJennifer Fullerton, Senior Business Systems Analyst

Department Contact's Phone NumberJennifer.E.Fullerton@dartmouth.edu

Equal Opportunity EmployerDartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background CheckEmployment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?Not an essential function

Special Instructions to ApplicantsDartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

Quick Linkhttps://searchjobs.dartmouth.edu/postings/78941

Key Accountabilities

DescriptionFacilities Construction Management Application Administration

System Administration:

• Configure and maintain the Trimble e-Builder project management system.
• Manage user accounts, access permissions, and security settings.
• Facilitate data management and ensure integrity of data.

User Support and Training:

• Serve as the primary point of contact for e-Builder.
• Develop training materials to support functional system use, system changes, and associated changes to business processes.
• Create and maintain user manuals, training materials, and system documentation.

Project Management Support:

• Customize e-Builder features, forms, and reports to meet project needs.
• Develop and execute a comprehensive test plan for all upgrade and implementation efforts.
• Monitor and report on project performance metrics using e-Builder analytics.
• Work closely with Project Management Controls staff to understand contextual issues within the department to support effective implementation.

Additional responsibilities and operating practices:

• Collect and prioritize customer requests and system enhancements, making recommendations to leadership on timing and relative priority.
• Network with other high education peer institutions for information sharing and strategic project planning.
• Represent Campus Services with key stakeholders at technical meetings with Information Technology & Consulting and other departments.
• Serve as an active participant on change management activities.

Percentage Of Time70

DescriptionFunctional Leadership

• Lead large and complex technology projects and change programs
• Design and implement data feeds, application interfaces, and update procedures with colleagues in cross-divisional departments.

Percentage Of Time10

DescriptionCollaboration and Relationship Management

• Develop customer partnerships built on delivery, timely and effective communication, and trust.
• Identify opportunities and implements ‘best practices’ to improve user satisfaction by adding new services or modifying existing ones.
• Coordinate with colleagues at other institutions (e.g., Ivy+) that use the same applications.

Percentage Of Time10

DescriptionCulture and Employee Belonging

We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.

• Demonstrates a commitment to inclusion, and cultural awareness through actions, interactions, and communications with others.
• Participates in division wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect)
• Collaborates, when appropriate, on other CEB-related initiatives within the division and College

Percentage Of Time10

• Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
• Performs other duties as assigned.

Required fields are indicated with an asterisk (*).

• How did you learn about this employment opportunity?
  • Current Dartmouth employee (Please specify full name below)
  • Word of mouth
  • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
  • jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
  • Recruiter (Please specify full name or event below)
  • abilityJOBS
  • Chronicle of Higher Education
  • Glassdoor
  • Handshake
  • HigherEdJobs
  • Indeed
  • Inside Higher Ed
  • LinkedIn’s Job Board
  • RecruitMilitary
  • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
  • Other (Please specify below)

1. If you would like to add more information to your answer, please specify here:
2. (Open Ended Question)

Required Documents

1. Cover Letter
2. Resume

Optional Documents

1. Additional Document #1

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