About the team: Trust and Safety is paramount to our platform's integrity and the well-being of our users. The Regulatory, Risk and Program Management team sits at the heart of T&S, ensuring we navigate complex global regulations, manage critical risks, and execute strategic initiatives with precision and efficiency. The Group Program Management Office (PMO) is the engine driving operational excellence, cross-functional alignment, and the successful delivery of high-impact programs across the T&S landscape. We are actively seeking an experienced candidate to manage critical business priorities. A proactive self-starter with a strong background in project management and the ability to coordinate diverse stakeholders across various functions and time zones. The ideal candidate should bring a sense of humility, curiosity, excellent communication, and relationship-building abilities to the team while contributing to strategic decision-making. What will I be doing? - You will play a crucial role in driving complex priorities that align with T&S key objectives. Your responsibilities include: - Project Management: Taking ownership of precise project timelines, maintaining project roadmaps, reporting on progress, documenting meetings, and tracking vital project documents. Anticipating and addressing potential blockers and issues proactively. - Strategic Thinking: Demonstrating strategic thinking in workload prioritization and ensuring timely escalation of issues to leadership. - Stakeholder Relations: Building and nurturing relationships with teams throughout the organization, becoming the primary point of contact for selecting external stakeholders. - Manage cross-department high-priority projects at TikTok Trust and Safety and push for change management to support the company's long-term business objectives.
Minimum Qualifications: - 5 years of experience in tech strategy, consulting, investment or related areas with proven expertise in direct project management - 3+ years of experience in fast-paced organizations, with a preference for candidates who have experience in large, complex global organizations. - Exceptional organizational and time management skills, coupled with an unwavering commitment to detail. - Outstanding written and verbal communication skills, along with strong interpersonal skills including the ability to collaborate effectively, build relationships, and work seamlessly with diverse, global teams across multiple time zones. - High proficiency in guiding and aligning multiple stakeholders toward desired outcomes. - Strong data analytics and business analytics skills, with a strong strategic thinking mindset and structured thinking skills; able to break down ambiguous problems into clear, actionable analysis. - PMP, PgMP, PMI-ACP, CSM, or other relevant certifications. Preferred Qualifications - Deep curiosity, with a strong desire to understand and synthesize "how the dots connect"; a lifelong learner who is always asking questions - The capability to thrive in ambiguous environments, make informed trade-offs, work independently as a self-starter with minimal supervision, and manage a high-volume workload efficiently. - Strong passion and extensive experience & knowledge in the tech and media industries - Familiarity with legal and regulatory frameworks related to online safety and content moderation.
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