King County

Summary

KCIT GIS Center is seeking a Master Street Address Guide (MSAG) Coordinator, and a key contributing engineer to the King County GIS Center’s many other projects. The MSAG Coordinator supports the work of the E-911 Program Office and is responsible for coordinating the maintenance of the Next Generation 911 (NG911) MSAG and Automatic Location Identification (ALI) database, to ensure that all address information and 911 call routing information is accurate. This includes coordinating with 11 Public Safety Answering Points (PSAPs), public safety agencies, city addressing authorities, multiple telephone companies, and the E-911/NG911 system service provider. This position works closely with other GIS engineers and analysts to ensure that the ALI database is synchronized with the E-911 geodatabase. This position also receives and resolves address and 911 call routing error reports from the PSAPs, and coordinates updates to the ALI database due to annexations and incorporations. This role will also be allocated, as time allows, to the KCGIS Spatial Services team’s projects, in support of our internal and external clients.

King County Department of Information Technology (KCIT) KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation.

KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit: http://kingcounty.gov/depts/it.aspx

Job Duties

• Coordinate maintenance of the NG911 Spatial MSAG and Comtech ALI database that drives the information display and routing of 911 calls in King County with wireline, wireless and VoIP service providers, and future data and communications technology companies who provide communications services in King County, to ensure accuracy of street addresses and corresponding public safety agencies.
• Coordinate maintenance of the 911 Spatial MSAG and ALI Call Routing database at Comtech ALI DBMS. This consists of: working with 41 cities addressing authorities, 11 PSAPs, police and fire departments to collect, verify, and update road centerline and site structure address point data as well as confirming jurisdictional boundary information. This includes assigning 911 call routing codes; and coordinating routing changes with the NG911 system provider and third party 911 routing providers. This could include training new staff in addressing and NG911 standards and procedures.
• Review new and adjacent existing addresses for accuracy and standardization; when errors or anomalies are discovered, notify addressing authorities and PSAPs in a timely manner.
• Collect, research and coordinate resolution of addressing issues pertinent to the routing of 911 calls and the display of caller's information reported by the PSAPs utilizing multiple permitting and address databases.
• Schedule and process incorporation and annexation addresses and 911 call-routing changes; ensure that all the 911 call-routing changes for affected MSAG and ALI records are timely and accurately updated at Comtech ALI DBMS.
• Work with Senior GIS Specialists to meet specific Washington State 911 deliverable requirements for CPD4/ S5 MSAG/ Mapping/ GIS Coordinators. Assist GIS analysts in performing NG911 geodatabase updates using NG911 specialized software.
• Develop, generate and analyze multiple reports on the various NG911 assoc. databases to monitor the performance of the NG911 system to ensure that 911 Program performance measures are met.
• Ensure that the National Emergency Number Association (NENA) and NG911 standards, and laws related to 911 MSAG, Ali database, and NG911 database administration and maintenance are followed by King County and all parties.
• Collect and manage datasets within the regional GIS asset database; develop data management plans for in-house project level datasets, documents and web applications.
• Develop online GIS applications for end user access to spatial datasets; maintain, administrate and provide support for internal and external end users of online GIS applications and content.
• Administer and maintain complex analyses and data integration of select department/division and county-wide spatial network databases.
• Perform and/or monitor spatial database processes, versioning, data backup and security, and archiving.
• Design and create hard-copy and digital maps, map sets, atlases and other cartographic products.
• Conduct quality assurance, quality control, and user acceptance testing for GIS data and applications; perform site field visits to verify information when other sources are inadequate.
• Other duties as assigned.

Experience, Qualifications, Knowledge, Skills

We understand that candidates may at times feel they may not perfectly align with every qualification outlined. If you are enthusiastic about this role and believe your skills and experience will be a valuable asset, we encourage you to apply. We are committed to building a diverse and inclusive workforce.

• Demonstrated intermediate knowledge and experience in maintaining an NG911 MSAG, ALI database and Call Routing database in an urban county.
• Addressing, GIS and NG911 specific training at NENA conferences is highly desirable.
• Demonstrated intermediate knowledge and experience of a multi-PSAP and multi-jurisdiction addressing system. Knowledge and experience of the King Co addressing system is highly desirable.
• Demonstrated intermediate knowledge and experience in displaying and analyzing data from multiple sources utilizing GIS applications such as ArcGIS software products.
• Demonstrated intermediate knowledge and experience in performing advanced queries in various forms of NG911 tabular and spatial databases.
• Demonstrated intermediate knowledge and experience in navigating local government permitting databases, and interpreting property records, parcel data, legal descriptions and maps.
• Demonstrated intermediate knowledge and experience in coordinating an ALI database or project with multiple private and public agencies, including integrating data from multiple sources into a single database.
• Demonstrated ability to organize and prioritize work to coordinate multiple projects simultaneously.
• Demonstrated judgment to work independently with minimum supervisions.
• Strong customer service and customer relations skills, and interpersonal skills.
• Intermediate experience with Microsoft Office software suite; excellent written and verbal communications skills.
• Coordinate with local government agencies to acquire spatial datasets. Collect and manage datasets within the regional GIS asset database. Integrate new data into appropriate GIS databases.
• Develop data management plans for in-house project level datasets, documents and web applications.
• Develop online GIS applications for end user access to spatial datasets. Maintain, administrate and provide support for internal and external end users of online GIS applications and content.
• Design, optimize and automate GIS related processes through Model Builder or Python.
• Administer and maintain complex analyses and data integration of select department/division and county-wide spatial network databases.
• Perform and/or monitor spatial database processes, versioning, data backup and security, and archiving. monitor and test data catalog for accuracy and usability.
• Analyze customer business needs to define appropriate GIS products or services, document needs and requirements.
• Communicate orally and in writing with customers, other IT teams, data stewards, and subject matter experts.
• Design and create hard-copy and digital maps, map sets, atlases and other cartographic products.
• Complete assignments in accordance with KC GIS Mapping standards, as well as accepted GIS methods and practices.
• Develop and maintain GIS metadata.

Desirable Qualifications

• Master’s or Advanced degree in Geography/GIS, Applied Science, or a related field.
• Esri Technical Certifications (e.g., ArcGIS Enterprise Administration, ArcGIS Developer).
• GISP (Certified GIS Professional)

Supplemental Information

Hybrid Work

The work associated with this position will be performed through a combination of onsite work and telecommuting. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support when working remotely.

Classification

IT Engineer - 7120600

Union

This position is represented by Protec17: Information Technology

Work Schedule

The normal workweek for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. Alternative work schedules may be considered. This position is FLSA Exempt and is not eligible for overtime pay.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Are you ready to APPLY!?

The recruitment for this position is open to all qualified candidates. This recruitment may be used to fill future vacancies. A completed King County Application (include job history) and Resume are required for consideration. Applications submitted without all material will not be considered.

Questions

If you have questions regarding this recruitment, please contact Shannon Hoeper, shoeper@kingcounty.gov or 206-263-6957.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.