Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.
DUTIES AND ESSENTIAL FUNCTIONS
Overall performance rating of below indicated essential job duties:
Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit.
Insurance verification prior to patient visit, when applicable.
Manage office correspondence, medical record documentation, and process medical records requests.