A Software Developer for Lab Informatics/ Life Science Platforms
Location: Sand Diego, resource will be 100% onsite at client, acting as the interface between the site's stakeholders and the Accenture global support team. This resource needs to have strong communication / client facing skills and will serve as main point of contact and act in a liaison capacity to facilitate problem resolution, communicating between IT teams and other departments as required. This resource needs to have flexibility to change in a minute and move on to the next more pressing issues and be comfortable with prioritizing their daily workload.
The ideal candidate will be familiar with coordinating Technical Change, Support and Administration activities focused on ITIL processes and procedures. As part of this role, the resource will be expected to work with the Onsite end users and Client IT leadership to identify opportunity areas to grow the service in ways that can better serve the our client’s business, bring feedback to the remote Team Members on the efficacy of the overall service from a customer satisfaction perspective, and help strengthen end user experience of the IT support service – for example by quickly resolving “quick and urgent” issues such as unlocking an existing user account, following up on escalated issues or pulling together application reports where access might be either inconvenient or unavailable to the business end users, as long as those reports fill a necessary business purpose.
Overall activities include, but are not limited to the following:
Project Experience and Skills:
Strong expertise with CSOD Learning (LMS) including Reporting 2.0 and CSOD integrations CSOD core and LMS certification required (or should be willing to complete certification, if contracted) CSOD Integration consultant certification will be a plus Experience with : o CSOD release management, patch updates o Providing advisory and support for CSOD LMS, usage and enhancements Knowledge of GxP processes in Life Sciences / Pharma industry will be a plus Strong client facing communication skills, consultative and analytical approach Able to work independently without much supervision 8-10 years’ experience in LMS / learning domain, at least 3-4 years in CSOD Candidate should be in the US East location (or should be open to work in EST time zone, if any other location in US / Canada)
Required Qualifications:
Minimum of 5 years of the following:
Bachelor's degree or higher
Preferred / Nice-to-Have Skills
Experience with Genedata APIs
Experience with Dotmatics ELN and its APIs
Experience with AWS
Experience with Docker
Experience with VueJS, npm, ColdFusion
Experience with API development and data visualization
Proficient with command-line tools (grep, sed, awk)
Experience working in agile teams (scrum, sprints)
Scientific background in Biology, Biochemistry, Chemistry, or related life sciences
Experience integrating scientific instruments and workflows
Experience migrating legacy code to new frameworks
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We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $26.39 to $77.88
Colorado $26.39 to $67.31
District of Columbia $28.08 to $71.63
Illinois $24.42 to $67.31
Minnesota $26.39 to $67.31
Maryland $26.39 to $67.31
New York/New Jersey $24.42 to $77.88
Washington $28.08 to $71.63
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