InfoScout

The salary range for this role is $88,000 - $121,000/year + Bonus

As a Consultant (Consumer Insights) within the Numerator Strategic Accounts Team, you’ll be a vital member of Numerator focusing on between 1-3 large Enterprise clients whose contracts include a specific number of weekly consulting support hours.

As with any other Numerator Consulting role, your responsibility is to serve as the day to day point of contact, engagement lead, and project manager for your assigned client(s). Your goal will be to serve as a trusted adviser to your client(s) – including looking for additional opportunities as well as supporting quarterly business reviews of accomplishments.

How You'll Spend Your Time

• Interface directly with C-suite, consumer insights, shopper insights, category management, brand management, and field teams, supporting their most pressing business questions and challenges
• Regularly leverage Numerator’s consumer panel and survey data to deliver analytic insights and data-driven stories that address Numerator’s strategic customers goal of driving increased sales and improved marketing effectiveness
• Together with supporting client services and customer success team members, drive your assigned client(s) engagement and utilization of contracted resources (consulting hours, platform access, survey credits, and custom projects) to maximize return on investment, building success stories that help drive business results, and provides an opportunity to expand relationships beyond existing
• Work with client and Numerator’s product team in developing, prototyping and piloting new solutions and enhanced capabilities Bring the voice of customers back to the greater Numerator organization to help drive the growth of the business
• Possess a deep understanding of Numerator solutions and services including their key differentiators versus legacy approaches and competing offerings
• Support sales efforts by participating throughout sales cycles and presentations as a subject matter expert and Numerator solutions guru
• Generate / customize relevant thought leadership content for our clients, from webinars, and training materials, to blog posts and industry presentations
• Travel, as required, to support the above responsibilities

Skills & Requirements

• Skilled at building and managing customer relationships, including stakeholder management
• Comfortable proactively diving into the data to find the right data points to answer business questions and create compelling stories for clients (owning projects end to end and leveraging support resources / team India where necessary to deliver on time and within scope)
• Strong project management, time management, and organization skills are key to success in this position; it’s vital to track projects and hours closely to ensure we are not under or over-delivering against the contract, as well as positioned to steward the impact / ROI of our engagement
• Strong MS Excel, PowerPoint, and Word skills a must; additional skills/experience with MicroStrategy, Python, and SQL a plus but not required
• Knowledge of competitive product offerings including, but not limited to Retail Loyalty Card systems (Dunnhumby, 8451), National Consumer Panel (NCP), IRI or Nielsen, NPD Group, Ibotta, Catalina, or 1010 Data
• Excellent oral and written communication skills
• Strong presentation skills, with comfort & experience presenting directly to clients and prospects with varying levels of experience from analyst to executive leadership
• CPG and Retailer knowledge, including knowledge of consumer and category insights. Must be able to speak the language at a granular level of detail, understand their key strategic initiatives and how consumer data can be leveraged to achieve their goals
• Deep understanding of both syndicated and household panel data (Nielsen/IRI and/or retail POS and loyalty data)
• Bachelor’s Degree (required) or Master’s Degree (preferred) with 3+ years relevant experience
• Management Consulting or CPG experience in Brand Marketing, Market Research, Category Management and/or Shopper & Consumer Insights roles or experience, and/or as a service provider to these functions
• Experience in consulting, product, sales support, and/or service delivery function in relevant software industry (e.g. Nielsen, IRI, etc.) is ideal
• Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, Dunnhumby)
• Experience as a power user of Microsoft Excel and Business Intelligence software such as Microstrategy, Tableau, QlikView, Business Objects, etc.