Yonkers, New York
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.
THE DAY-TO-DAY:
- Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions
- Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft
- Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances
- Maintain and improve knowledge of rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development
- Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary. Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee
- Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies
- Collaborate with leadership to maximize guest experience
THE IDEAL CANDIDATE:
- Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
- Must have a high school diploma, GED, or equivalent
- Has at least 1 year of prior relevant experience within gaming and/or surveillance
- Is available to work nights, overnights, and weekends
THE PERKS & BENEFITS:
- Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
- A supportive and collaborative work environment
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Wellness incentive programs to help you stay healthy physically and mentally
- Companywide discounts on hotel, entertainment, shopping, and food & beverage
- Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
- Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day
- Free on-site parking, making your commute hassle-free and convenient
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11869
Pay Rate:
The rate for this role is:
$38.50
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
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