State of California

Job Description and Duties

Under the direction of the UNIX Support Group Information Technology Manager I (IT Mgr I) as part of the OTech UNIX Support Group, the Information Technology Specialist I (IT Spec I) provides complex-level system administration for central UNIX (AIX) servers in a highly available and reliable computing environment. Services include advanced design, development, configuration, system and user application installation; maintenance of system services, including patching, monitoring of system performance and status; diagnosis and repair of system failures in accordance with best practices in system administration and security. The Technical Specialist assists clients with complex troubleshooting/resolving end-user issues; remains aware of current trends in computing; evaluates new developments in computing hardware and software; creates programs and scripts in support of the group’s existing services; and participates in system projects and Infrastructure upgrades. This position requires the application of skills in analysis, planning, project management, documentation, system performance/resource utilization information analysis gathering, vendor interaction, and problem reporting and resolution.

Telework

This position is eligible for a hybrid work schedule within California based on the departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification.

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship now or in the future.

You will find additional information about the job in the Duty Statement.

Working Conditions

CA Residency:

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

• May receive calls for after-hours support services.
• May be required to carry a cell phone to respond to queries and issues.
• May be required to work off-hours periodically.
• Some travel may be required to perform duties, attend training, and provide customer support.
• Must be able to work in an open office environment with cubicles and occasionally in the data center computer room.
• Must maintain consistent and predictable attendance.
• Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-481243

Position #(s):

695-363-1402-XXX

Working Title:

SYSTEM ADMINISTRATOR

Classification:

INFORMATION TECHNOLOGY SPECIALIST I

$6,323.00 - $8,475.00 A

$6,954.00 - $9,319.00 B

$7,635.00 - $10,230.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 am - 5:00 pm

Work Week:

Monday - Friday

Department Information

The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.

As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.

Department Website: https://cdt.ca.gov/career-opportunities/job-openings/

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

1. Describe your background, knowledge, experience and training in Information Technology. Please provide details of how your education, experience, knowledge, skills, and training makes you the most qualified for this position.

2. Describe your background, knowledge and experience with working on a team that supports the infrastructure that houses mission critical applications. Please provide details of your roles and responsibilities, and the skill sets you possess that contributed to the success of the team.

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/23/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Technology

Human Resources

Attn: Human Resources/LS – RPA 24-229 / JC-481243

Selection Services Unit

P.O. Box 1810

Rancho Cordova, CA 95741

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Technology

Drop Off 2nd Floor Security

Human Resources

10860 Gold Center Drive

Rancho Cordova, CA 95670

Drop Off at 2nd Floor Security - Attn: LS – RPA 24-229 / JC-481243

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see "Special Requirements" section for further information.
• Other -
• If you are using EDUCATION to meet the minimum qualifications for this classification, you MUST provide your unofficial transcripts as proof of meeting the education requirements as listed in the Classification Specification. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must provide a foreign transcript evaluation. The transcript evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found at https://www.naces.org. Official transcripts and official foreign degree transcripts will be required prior to appointment. If you are not using education to qualify for this classification, you do not need to submit transcripts. To bypass the required document, select Choose/Upload and select Bypass File.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• A thorough understanding of large-scale UNIX operating system implementations
• Complex level knowledge of the operating system (IBM AIX v7+) and hardware.
• Working knowledge of virtualization technologies (e.g. VIO and virtual LPARs/servers).
• Strong ability to analyze information and situations, data and complex business systems, identify problems, reason logically and creatively, draw valid conclusions, and develop effective solutions
• Complex knowledge and experience with IBM AIX commands and various system tools or applications such as Hardware Management Console (HMC), PowerVC, Virtualized I/O (VIO) and High Availability (PowerHA) on Power Clusters
• Complex knowledge and experience with NIM, LDAP, NFS, JFS2, live partition mobility
• Additional knowledge and experience with other UNIX operating system environments (e.g., other UNIX distributions; Linux, Solaris, HP/UX) and Hypervisors
• Knowledge of SAN Volume Controller (SVC)/LUNs/remote storage
• Knowledge of Cloud Computing
• Knowledge of IT Project management practices and techniques
• Knowledge of SDLC, ITIL, Agile
• Knowledge of basic networking, ICMP, ping, TCP, UDP, ports, DNS, firewalls, and protocols
• Knowledge of LDAP user accounts and local user accounts
• Working knowledge of Sentinel logging, Solarwinds monitoring, Tivoli alerting, CommVault backups, BigFix data gathering, ILMT license metrics, and Tanium security tool
• Knowledge of ServiceNow for CMDB asset records, Incidents, Change Requests, and Customer Requests
• Knowledge of the department’s quality culture, core values, vision, and mission
• Strong verbal communication and technical writing skills
• Ability to work in a team environment
• Ability to function under pressure and in a constantly changing environment.
• Strong critical thinking and problem-solving skills.

For addtional desirables please refer to the duty statement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://cdt.ca.gov/career-opportunities/job-openings/

Hiring Unit Contact:

Kim Crestelo

(916) 460-9848

kim.crestelo@state.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Lisa Cooper

(916) 926-7657

Lisa.Cooper@state.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

The Fine Print

Training and Development Assignment may be considered. Additional positions may be filled from this recruitment.

If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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