About SkyHive
The future of work is about moving from jobs to skills. At SkyHive, we are on a mission to organize the world's workforce data to enable the reskilling required for a more efficient global economy. We have built the only AI-based workforce management platform that deepens our customers’ understanding of labor markets, workforces, and individuals, enabling new ways of acquiring, developing, and retaining talent. We illuminate reskilling journeys and enable our customers to create a capable and future-proof workforce that closes their skill gaps with speed and efficiency.
SkyHive has been recognized as a global leader in AI-based workforce management by the World Economic Forum, Accenture, Gartner, Forbes, Startup Grind, and C100.
The Opportunity
We’re seeking a Customer-Facing Engineer with exceptional communication skills and a strong passion for emerging technology. As a Solutions Consultant, you'll play a pivotal role in positioning our product to enterprise clients. You'll collaborate with sales representatives to create and deliver compelling presentations, highlighting the features of our products. With our company experiencing rapid growth, the right candidate will have ample opportunities to contribute to our success and accelerate their own career development.
The ideal candidate should possess a solid understanding of HR software systems, a keen dedication to customer satisfaction, and a proactive "scale-up" mindset. The successful candidate will demonstrate flexibility, comfort with ambiguity, and an ability to work effectively under tight deadlines.
What You Will Do
- Understand complex customer business challenges
- Build and lead the global Skills CoE, setting vision, goals, and roadmap, establishing standards, templates & frameworks for consistent execution
- Drive enablement of SkyHive knowledge & positioning across global CSOD Solutions Consulting team
- Lead the creation and delivery of workshops, training programs, and mentoring opportunities to up-skill internal teams.
- Evaluate and pilot new skills-related products, features, and tools and develop relevant material for positioning externally with customers.
- Centralize documentation, assets, and reusable content; establish systems for knowledge dissemination.
- Engage with customers to comprehend business requirements and communicate the unique value proposition of SkyHive, in collaboration with Account Executives
- Execute on activities expected to drive conversion, including technical demonstrations, interpretation of insights reports, and presentation of relevant materials from SkyHive's technology and product roadmaps
- Develop a strategy for end-to-end customer engagement
- Instill confidence in recommendations through product expertise, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams
- Collaborate with Sales & Delivery teams to meet revenue targets
What You Will Bring:
- 10+ years of experience in a Solutions/Pre-sales role, selling SaaS solutions and concepts
- Experience with HCM systems (preferably Workday, SAP SuccessFactors, etc.), CRM systems, or other SaaS companies in the HR/talent space
- Proficiency in technical business documentation such as workflow diagrams, proposals, SOWs, RFPs, and RFIs
- Familiarity with system integration methods like web services, SOAP APIs, and REST APIs
- Fluency in Spanish, French, Japanese, Korean, or German is a plus
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