Caesars Entertainment

Game Operator - Midway

Starting pay: $14.00 USD

JOB SUMMARY

It is the primary responsibility of the Midway Game operator to give great customer service while maintaining game operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following)

• Clean game area at end of shift and assist with trash duty
• Other job duties as may be assigned
• Stock merchandise when assigned
• Repair merchandise when assigned
• Direct problems to supervisor
• Help maintain a safe work environment
• Encourage customers to play midway games, explain game objectives, awards prizes and explain rules

KNOWLEDGE, SKILLS, AND ABILITIES

• Previous Customer Service experience preferred.
• Previous experience working in a similar resort setting preferred.
• Ability to perform basic math
• Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
• Excellent customer service skills
• Interpersonal skills to effectively communicate with all business contacts
• Ability to effectively communicate in English, in both oral and written forms
• High School Education or Equivalent

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

• Ability to stand for long periods of time
• Work is performed in an area which may be unusually hot, crowded and noisy
• Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
• Work varied shifts, including weekends and holidays

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.