Do you enjoy solving complex business problems, transforming data into insights, and using data to drive product decisions? We are seeking an individual who has combination of superior analytical and technical abilities, business acumen, and written and verbal communication skills. Data-driven decision-making is at the core of Amazon’s culture. The ideal candidate has deep expertise in gathering requirements and insights, mining large and diverse data sets, data visualization, writing complex SQL queries, building rapid prototype using Python/ R and generating insights that enable senior leaders to make critical business decisions. The ideal candidate will have excellent analytical and communication skills and the ability to thrive in ambiguous situations.
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Key job responsibilities
Key job responsibilities:
A day in the life
The Selling Partners Support ecosystem is constantly evolving and our analytics systems must be maintained and adapted to ensure our measurement strategy and reporting mechanisms accommodate these changes. Build a variety of analytics and visualization solutions to support our team. Autonomously perform deep dives, uncovering new trends/areas that may need attention. Partner closely with Program Managers to help design experiments and look for new opportunities with focus on 1) designing the right set of metrics that will allow us to measure our overall routing performance across key systems, as well as 2) Standardize input data feeds into our products.
About the team
Selling Partner Services is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. The Selling Partner Support (SP-Support) team within Selling Partner Services handles the majority of support interactions with Selling Partners (Sellers, Vendors, and Brand Owners), but also work with many other teams across Selling Partner Services and other Amazon teams to collectively solve Selling Partner issues.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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