London Stock Exchange Group

LSEG is a leading provider of broad & differentiated content for various financial institutions, wealth investment banks, broker dealers etc. We are looking for a determined individual to handle clients and technology for one of our datafeed platforms. This position requires individual to defining requirements, help optimizing services to suite clients need, increase product performance on different channels, supporting releases, and handling clients through transition – for both the upgrade of existing technology and migration to future state platform.

Sr. Product Manager – Data Feed Product Manager

Job Description:

The successful individual will be passionate about success of end-to-end customer experience, have natural curiosity & strong critical thinking skills, seeking to understand all aspects of the content sets, hands on experience with APIs, good handle on server platforms, reduce friction for clients in transitioning through changes. Some of key qualities that individual expects to bring are product vision, strengthen relationships with skate-holders, able to derive product decision with both quantitative and qualitative data points, track & tackle issues and resolve them swiftly.

Responsibilities:

• Ability to run all aspects of data feed platform functions.
• Have experience & skills to handle full life cycle of product changes.
• Run testing for infrastructure changes or API changes with clients.
• Understand and handle critical issues reported by clients and bring them to closure.
• Respond to client/internal queries on market data content, API capabilities, or end-of-day (EOD) feed details.
• Own process for onboarding clients – including admin tasks, exchange & server setups.
• Handle pricing & packaging for the order systems.
• Enable migration to our future data platform – educate clients on changes, identifying gaps, capture requirements & confirm successful delivery of capabilities to fill gaps.
• Handle the planning & transition of clients to our strategic data platform, or interim solution, for those who cannot migrate immediately.

Qualifications:

• Business Administration or Bachelor of Science required, plus 8-10 years of product management / data-feed / API management required
• Able to communicate reliably with clients to understand both their business and technical needs.
• Strong data analysis, eager to solve problems, have strong presentation and good social skills.
• Consistent record for project management and client social skills
• Experience w/SQL, Data APIs, and Microsoft Office tools
• Experience working with multi-functional teams operate from multiple time zones
• Ability to build constructive relationships with collaborators & business partners across the organization

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.