Job Summary:
Analyzes designated systems and provides system support and implementation including hardware, software and network components.
Education/Licenses:
High School diploma equivalency with 2 years of cumulative experience.
Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Responsibilities:
- Oversees installations, configuration and upgrades of designated information systems.
- Provides analysis regarding system performance, quality and operations.
- Installs, upgrades and helps maintain all PC hardware and software for end users.
- Captures functional requirements. Provide assistance with technical design, prototypes, proof of concepts, and documentation.
- Analyzes work flows and identifies appropriate use of information systems and software functionality.
- Troubleshoots application problems including performance issues, downed systems, application failure, or problems accessing system resources.
- Is able to fulfill the requirements of On Call rotations.
Other Duties:
Other duties as assigned.
The pay range for this position is $18.53 - $28.92/hour
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