Henkel

What you´ll do

• Data Centre Infrastructure Operations:
• Perform hands-on support and administration of data center hardware (servers, storage, power, and cooling systems).
• Ensure optimal performance, availability, and efficiency of all DC systems through proactive monitoring and maintenance.
• Conduct regular audits and assessments to identify risks and vulnerabilities within the data center environment.
• Implement and enforce DC policies, procedures, and best practices aligned with industry standards and internal controls.
• Server & Systems Management:
• Manage and maintain physical and virtual servers across production and development environments.
• Monitor system performance, perform tuning, and ensure efficient resource utilization.
• Coordinate firmware and OS patching activities according to the change management process.
• Lead efforts in data backup, restoration, and disaster recovery drills.
• Data Centre Operations & Projects:
• Collaborate with cross-functional teams for DC migrations, expansions, hardware refreshes, and capacity planning.
• Support physical installations and decommissions of server and storage hardware.
• Maintain accurate and updated DC documentation including rack layouts, equipment inventories, and configuration records.
• Support & Escalation:
• Provide Tier 2/3 support for escalated issues related to DC infrastructure.
• Participate in 24x7 on-call support rotation and respond promptly to incidents and service outages.
• Coordinate with vendors and service providers for hardware support and maintenance activities.
• Process & Compliance:
• Champion adherence to ITIL-based operational processes including incident, problem, change, and asset management.
• Contribute to continuous improvement initiatives to enhance efficiency, reliability, and automation in DC operations.
• Ensure data center operations comply with corporate security standards, safety regulations, and audit requirements.

What makes you a good fit

• Bachelor’s degree in information technology, Computer Science, or a related discipline.
• Minimum 5 to 7 years of relevant experience in a critical IT service delivery and support environment.
• Strong working experience in Data Centre infrastructure operations and engineering.
• Proven expertise in server administration (performance tuning, capacity planning, firmware updates, and recovery).
• Deep knowledge of DC backup and recovery procedures, solutions, and tools.
• Experience with DC migrations, expansions, and hardware lifecycle management.
• Strong understanding of IT operational frameworks, particularly ITIL.
• Demonstrated ability to manage multiple priorities and projects in parallel.
• Excellent communication skills, both verbal and written, in English.
• Experience managing vendor relationships and working in cross-functional technical teams.
• Project management experience with the ability to lead small to medium DC projects.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Comprehensive Group Insurance Scheme
• Annual Physical Examination
• Flexible Benefits cover for dependents
• Company Products Discount

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.