The City University of New York

College Assistant (Benefits/Retirement/Pension) - Human Resources Department

GENERAL DUTIES

• Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration.
• There is one Assignment Level for this position. All personnel perform related work. This specification describes typical assignments; related duties may be assigned as

needed.

• Maximum tenure for any employee in this hourly position is 1040 hours per year.
• Performs routine clerical work; may answer and attend to telephone calls; maintain records,

operate office machines (such as copier), sort and distribute mail, issue keys and identity cards,

act as messenger, and perform related tasks as required.

• Types letters, memoranda, charts, and similar materials.
• Acts as cashier.
• Assists in statistical or research activities. May collect and compile data, code data for computer entry, perform data entry, and run computer reports.
• Performs clerical library work, such as sorting and shelving books, performing data entry into library systems, or binding books and periodicals.
• Assists in instructional programs, including tutoring and assisting students in areas such as reading and mathematics. May assist in speech and hearing therapy, provide musical accompaniment, and/or distribute and collect physical education equipment.
• Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules.
• May operate computers, computer software, and other electronic equipment in performing assigned tasks.

CONTRACT TITLE

College Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

The mission of the York College Human Resources department is to provide timely, accurate and effective HR-related services to our employees. The Human Resources department is an integral part of the college providing direct HR services to employees throughout the campus.

The College Assistant performs benefits and retirements administration duties pertaining to general benefits inquiries, benefits/retirement support services and delivers quality customer service for HR information and assistance to both internal and external constituencies. The ideal candidate will be a progressive team player engaged in the mission of York College to serve the community to the fullest extent.

Other key responsibilities include, but are not limited to:

Greeting and communicating with York employees in-person, via email or phone for the benefits function

Responds to requests for information; troubleshoots issues, follows up and responds to employee inquiries

Organizes and processes employee benefit/retirement information, forms and transactions; develops and maintains retirement/annuity reports and queries; assures data accuracy and completeness

Review and processing of benefits documents from HR Portal

Assists with new hire onboarding and benefits orientation alongside the Benefits Specialist

Support the planning and coordination of Benefits and Retirements events

Composing letters, distribution of letters and forms

Files, scans, and submits new hire paperwork to benefit/retirement vendors

Escalating HR inquiries as necessary to appropriate HR staff

MINIMUM QUALIFICATIONS

• Must demonstrate sufficient skills to perform the duties of the assigned tasks.

OTHER QUALIFICATIONS

One to two years of related experience

Ability to work independently and collaboratively in a fast-paced, demanding and complex work environment

Motivated self-starter

Exceptional customer service

Excellent communication both verbal and written

Microsoft suite with strong focus on Excel, Word

Experience working at CUNY preferred

Experience with CUNY benefits administration preferred

COMPENSATION

$19.50 - $21 hourly commensurate with experience

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

Please go to www.CUNY.jobs.

Filter by Job Location by clicking on York College. The title of this position is College Assistant - Human Resources Department, Job ID # 30488. Click on the title to view the entire job announcement.

Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

June 26, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Support Staff

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30488

Location

York College

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