David Yurman

About Us

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at 50 retail stores throughout the United States, Canada, Hong Kong and France and at over 300 locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers.

Our Values

At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance.

Job Description

Sr. Manager, eCommerce Merchandising & Operations (Temporary Leave Coverage)

Location: 3 Days in Office in NYC – 2 remote

Reports To: Senior Director of eCommerce

Type: Full-time temporary role

Compensation: $72 per hour/40 hours per week

Overview: We’re seeking a detail-oriented, data-driven, and customer-obsessed Manager of eCommerce Merchandising & Operations to lead and optimize our online storefront. This role will oversee digital merchandising, content and marketing strategy, onsite content execution, and operational processes to deliver a best-in-class shopping experience and drive revenue growth.

Key Responsibilities:

eCommerce Merchandising & Site Experience

• Own and execute the digital merchandising strategy, including product sorting, navigation, category page optimization, and on-site search.
• Visually merchandise products to support new launches, curated shops and brand campaigns alongside standard categories for L1, L2, and L3 navigation.
• Partner with planning and marketing teams to deliver campaign launches, product newness, promotions, and seasonal storytelling.
• Manage product page accuracy, image updates, pricing validation, and onsite availability.
• Regularly analyze onsite performance (CTR, conversion, bounce rate) and optimize for customer engagement.
• Enhance site search and search filters based on analytics
• Lead global merchandising and content strategy across international e-commerce sites, ensuring alignment with brand vision while tailoring assortments, messaging, and experiences to regional market needs.
• Optimize on site personalization experience based on user data and brand merchandising strategy.
• Partner with site experimentation team to conduct A/B tests to improve merchandising and user experience across devices.

Site Operations & Platform Management

• Serve as a key point of contact between ecommerce, IT, logistics, marketing and customer service and other key business stakeholders.
• Serve as day-to-day business lead for all CMS Platform site operations.
• Coordinate deployments by partnering with project management and tech teams to deliver projects and tickets within weekly development sprints. Manage UAT and troubleshoot issues across site.
• Manage operational calendars to ensure all digital assets and campaigns are delivered on time.
• Lead content staging and releases within the CMS Platform and JIRA process; validate before deployment.

Reporting & Optimization

• Monitor and report on sales performance by product, category, and onsite behavior. Use insights to drive business results.
• Collaborate with analytics to identify growth levers and friction points in the purchase journey.
• Recommend enhancements to search, sort, filter, and personalization features based on insights.

Team Management

• Coach and manage a team of merchandisers and site producers.

Qualifications:

• 3-5+ years of experience in eCommerce merchandising or operations, with 1+ years hands-on experience with Salesforce Commerce Cloud (SFCC).
• Experience Managing a team
• Personalization tools such as Bloomreach, Dynamic Yield or Algolia.
• Strong knowledge of digital merchandising principles and UX best practices. Experience with AI & Chatbots a plus.
• Knowledge of SEO best practices.
• Superior Excel Skills.
• Proven ability to manage end-to-end site operations and cross-functional coordination.
• Strong technical acumen with experience working with eCommerce tools such as Google Analytics, tagging platforms, product feed managers, and content management systems.
• Analytical mindset with ability to derive actionable insights from data.
• Exceptional attention to detail, organizational skills, and project management ability.

Preferred Qualifications:

• Experience in luxury, fashion, or consumer goods.
• Familiarity with SFCC page designer, SEO best practices, and site testing tools.
• Basic HTML/CSS knowledge for troubleshooting and QA

Diversity, Equity & Inclusion at David Yurman

As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees’ backgrounds and perspectives. We will always advocate for equity and inclusion for all.

David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).