Job Description:

JOB DESCRIPTION

Hebrew SeniorLife

Position Title: Nursing Business Office Staffing Specialist

Position code:

Job Family:

Non-exempt

Location: NBOC

Title of Immediate Supervisor: Senior Director of Financial Operations and HRC Supply Chain

I.Position Summary:

Responsible for overall Nursing Staffing coordination, including recruitment of replacement staff to ensure adequate staffing throughout the facility, production and distribution of Nursing Services reports. In addition, perform administrative and data entry functions for assigned units, including monitoring the position control, scheduling, staffing, benefit and timekeeping functions, and tasks related to compensation.

In addition, demonstrate a strong commitment to the philosophy and goals of the mission of Hebrew SeniorLife and recognize members’ dignity and choice in aspects of daily life. Work with team to meet all needs of the member and the assisted living facility by actively participating in activities, work and the social environment. Strive to make every encounter with a member into a positive and meaningful experience and opportunity, while providing safe and efficient quality of care.

II. Core Competencies:

• Determine and coordinate staffing for the Households
• Prepare and process reports each pay period
• Monitor employee overtime
• Train staff on scheduling system
• Research and resolve benefit discrepancies

III. Position Responsibilities:

• Communicate with Nursing and ancillary staff in a manner that conveys respect, caring and sensitivity.
• Work closely with Nurse Managers and Clinical Coordinators concerning the scheduling and staffing of Households.
• Coordinate staffing during premium holiday, peak vacation periods and snow emergencies.
• Determine needs and extras on Household to ensure adequate coverage by schedule float, on-call, and agency personnel; recruit over time to fill needs
• Review Sick Book for potential problems and patterns
• Maintain per diem/on-call Household assignments.
• Monitor employee overtime and prepare/process reports on pay period basis including paid sick time, overtime, absenteeism and tardiness.
• Print daily and weekly staffing sheets, and record floats and availability of on-call staff.
• Print and distribute the following reports in a timely manner according to presented schedule: attendance report, exception report, float on-call summary. Produce other reports as needed and requested using spreadsheet, word processing and scheduling software.
• Train internal users as needed on use of Scheduling system.
• Monitor agency usage, billing, and reporting.
• Process information and position control requisitions related to transfers, terminations, leaves of absence, changes of status LOA and Workers’ Compensation.
• Perform tasks related to holiday pay.
• Resolve benefit discrepancies by researching payroll and nursing records.
• Assist in Household schedules, planning sheets, drafts and originals.
• Ensure that nursing license registration is updated.
• Document attendance at educational programs attended by nursing employees.
• Participate in and support quality improvement programs.
• The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, which would be in conformity with the level of the position. Completes special projects as assigned.

IV Qualifications :

• High school graduate, required
• Associates degree in Business preferred.
• Knowledge of clinical staffing and scheduling requirements and related benefit time policies and procedures, required
• Demonstrated proficiency in the use of pertinent computer software/systems including reporting and maintenance.
• Three to four years of experience administrative, previous scheduling experience, preferred.
• Must be professional, proactive, collaborative, conscientious and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and able to adapt to changing priorities and display good, sound judgment with a sense of humor.
• Superb organizational skills. Must have solid analytical skills. Must be creative and proactive yet disciplined, discriminating and able to streamline work volume in order to maintain bottom line efforts in midst of multi-tasking and daily re-prioritizing. Must have ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle even difficult situations.
• Must be motivated to learn and flexible to change.
• Computer literacy required; experience with databases, Windows, Word, Excel, and databases.

V Physical Requirements

Please refer to the Physical Requirements sheets in Occupational Health

Remote Type

Hybrid

Hebrew SeniorLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.