Pacific Dental Services

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The Senior Product Owner, IT Enterprise Applications plays a crucial role in defining and driving the product roadmap, ensuring the successful delivery of high-quality products that meet customer needs and business objectives. The Senior Product Owner drives cross-functional alignment, mentors junior Product Owners, and takes ownership of complex products or portfolios. This role requires a combination of strategic thinking, excellent communication skills, in-depth understanding of the product development lifecycle, and expert in Agile product delivery. The Sr Product Owner works closely with cross-functional teams, including engineering, design, and business stakeholders, to define requirements, prioritize features, and ensure seamless execution of initiatives.

Responsibilities

• Define and champion a long-term product vision and strategy aligned with organizational goals and customer needs.
• Lead discovery efforts engaging with stakeholders, customers, and market data to understand business needs, incorporate feedback into the product roadmap, and inform strategic product decisions.
• Own and manage large, complex product backlogs with clarity, prioritization, and alignment to business value.
• Drive strategic alignment across multiple teams and business units; work closely with cross-functional teams to ensure successful implementation of features and enhancements.
• Facilitate roadmap planning, quarterly planning, and sprint reviews across teams; regularly communicate the product roadmap to internal teams and stakeholders.
• Partner with the development teams during sprint planning to ensure a shared understanding of requirements, translating them into detailed Epics, Features and user stories.
• Plan, sequence, coordinate and deliver high-impact product releases, considering dependencies and potential impacts on other teams and systems.
• Define key performance indicators (KPIs) and monitor product metrics for assessment.
• Utilize data-driven insights to inform decisions and continuously improve the product.
• Act as liaison between technical and non-technical stakeholders, translating business needs into actionable requirements.
• Communicate product updates, milestones, and changes to stakeholders; ensure timely delivery of product releases.
• Provide thought leadership and influence across product domains; gather and incorporate feedback from various sources to enhance the product.
• Lead and mentor Product Owners and other team members, supporting their growth and product mindset.
• Other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Business or related field of study from an accredited college or university. In lieu of degree, 5+ years of experience.
• 10+ years of professional experience, including 5+ years as a Technical Product Owner in Agile Development.
• 5+ years of experience leading and managing large projects with budgets of $1M or more and stakeholder management at all levels.
• Certified Product Owner, Scale Agile Framework (SAFe) or 5+ years of related experience in Agile environment.
• Experience utilizing different prioritization techniques such as MoSCow, Value vs. Effort, and Kano Model.
• Demonstrated expertise in product management with a solid grasp of system documentation, including APIs, Pub/Sub architectures, and cloud environments such as AWS, Azure, and GCP.

Preferred

• Master’s degree in Engineering, Computer Science, Information Technology or related field of study from an accredited college or university.
• Experience in the dental, healthcare or retail industry.
• Experience working with multi-state healthcare services.

Knowledge/Skills/Abilities

• Demonstrated ability to influence and drive outcomes across teams.
• Ability to foster strong collaboration between support department teams for holistic product development.
• Ability to stay informed of industry trends, emerging technologies, and the competitive landscape.
• Ability to actively seek professional development opportunities and attend relevant events to stay updated.
• Ability to share gained insights and knowledge with the team to foster a culture of continuous learning and innovation.
• Demonstrated knowledge and understanding of Agile methodologies and championing best practices.
• Demonstrated excellent interpersonal, verbal, written and presentation communication skills.
• Ability to make data-driven decisions using an analytical mindset.
• Familiarity with product management tools and software.
• Ability to thrive in a fast-paced and collaborative environment.
• Demonstrated advanced IT background with in-depth understanding of development principles and concepts.
• Ability to transform complex technical information into clear, concise, and easily understood epics, features, and user stories for both technical and non-technical audiences.
• Demonstrated ability to prioritize, manage risk, and track progress effectively within a large organization.
• Ability to contribute to go-to-market strategies and support adoption planning in partnership with marketing, sales, and operations.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

Compensation Information

$150,000.00-$194,000.00 / Annually

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.