Con Edison

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits
• Please be aware that some benefits may not apply to provisional or part-time job titles.

Storm Execution and Support Operations Training, Compliance and Process Improvement is seeking to hire a dedicated, innovative, and highly motivated individual to join its leadership team. Under general supervision of the Manager, the Sr. Analyst is responsible to provide analytical, technical, statistical and administrative support. This includes analysis of training data and reports, developing trends and recommendations to drive the organizations training compliance and employee field readiness. The position works closely with IT in advancing the use of RPA/BOTs to enhance and streamline business processes. This also includes benchmarking within and outside the Company to identify leading practices in training and to develop recommendations that lead to establishing improved processes. The Sr. Analyst must be capable of working independently as well as in teams, understand the vital importance of personnel accountability, demonstrate a strong commitment to excellence, promotes a positive work ethic and customer service mentality in support of our corporate values and mission.

Core Responsibilities

• Analyze training trends and compliance data to identify improvement opportunities and support operational excellence.
• Develop and maintain documentation, governance materials, and meaningful reporting metrics.
• Prepare and submit internal compliance reports and develop training scorecards to track compliance percentages across sections, departments, and the organization.
• Manage and enhance bot automation processes; including requirements development, testing, and implementation, while maintaining a strong collaborative relationship with IT.
• Analyze trends in MVCs, safety, and operator errors to recommend training-related improvements.
• Benchmark training and compliance practices with internal and external organizations to identify best practices.
• Create and manage Power BI dashboards and training scorecards to visualize compliance and performance trends.
• Review MOC (Management of Change) forms and ensure alignment with training specifications.
• Present key findings and updates in monthly compliance and process improvement meetings, while delivering weekly analytics and setting internal goals to drive training compliance.
• Creates and sustains a workplace environment that fosters inclusion, leadership, professionalism, safety, operational excellence, integrity, and courtesy.
• Perform other related tasks and assignments as required.

Required Education/Experience

• Bachelor's Degree in Engineering, Computer Science or related fields and 3 years of related experience or
• Associate's Degree in Engineering, Computer Science or related fields and 5 years of related experience or
• High School Diploma/GED and 7 years of related experience.

Preferred Education/Experience

• Bachelor's Degree in Engineering, Computer Science or related fields and 3 years of data analytics experience.

Relevant Work Experience

• Proven project management experience using tools like Microsoft Planner or Monday.com. Required
• Must have advanced proficiency in Microsoft Office Suite and database systems, with strong Excel skills (PivotTables, VLOOKUP), and working knowledge of SQL, API integrations, and basic coding. Required
• Must be well organized, demonstrate a high energy level, detailed oriented, flexible to handle multiple assignments, and meet stringent deadlines. Required
• Demonstrated experience in creating governance documentation and capturing business processes. Required
• Must have a high regard for personal accountability and understand the critical importance of our commitment to excellence. Required
• Demonstrated ability to manage and implement bot technologies, including PowerApps and Power Automate. Required
• Must have excellent interpersonal, oral, and written communication skills, with strong problem-solving abilities, sound business judgment, and a commitment to exemplary customer service. Required
• Must have strong data analytics and visualization skills using tools such as Power BI, Tableau, or ACL. Required
• Must be proficient in identifying and evaluating potential vendors based on quality, cost, and reliability to support technology advances. Preferred
• Supervisory experience. Preferred
• Demonstrated experience with various electronic systems used in Electric Operations such as WMS, Oracle, and e-train/LMS (Learning Management System). Preferred
• Knowledge of and experience with Electric Operations specifications. Preferred

Skills and Abilities

• Demonstrated analytical skills
• Performs work independently with minimal supervision

Licenses and Certifications

• Driver's License Required

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must sit or stand to use a keyboard, mouse, and computer for entire shift.
• Must be willing to travel within and outside Company service territory as needed.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com