University of North Carolina at Charlotte

Position Number STMP15

Working Title Production Arts and Operations House Manager

Division Academic Affairs

Department Col of Arts & Architecture (Col)

Work Unit Production Arts and Operations (PAO)

Work Location Robinson Hall and Rowe Recital Hall

Vacancy Open To All Candidates

Position Designation Non-Student Temporary

Employment Type

Hours per week 4-20 depending on event schedule

Work Schedule

Shifts are generally 6pm-10pm and/or 12:30pm-4:30pm on weekends.

Pay Rate 16-17.00/ hour

Minimum Experience/Education

Preferred Experience: A background in Box Office or House Management is preferred. Must have excellent customer service skills, an outgoing and positive attitude, and the ability to work well under pressure. Must be reliable, professional, responsible, and a good leader. Interest in the performing arts preferred.

Departmental Preferred Experience, Skills, Training/Education:

Duties and Responsibilities

Seeking House Manager for the Performing Arts at UNC Charlotte College of Arts + Architecture. The House Manager’s primary responsibility is to oversee all aspects of Front-of-House operations during music, theatre, and dance performances. Duties include: Preparing the lobby and theater for a performance, managing and training student ushers, supervising audience seating, communicating with production staff to ensure timely starts and intermissions, maintaining the safety and comfort of all patrons and upholding the highest level of customer service.

Other Work/Responsibilities

Other responsibilities include working with the box office staff to address any patron complaints or ticketing issues, handling any issues that arise during performances such as cellphone usage or photography, and securing the building at the close of every shift.

Evening and weekend work is required during the academic year. Must have a flexible schedule. The House Manager reports to the Director of Audience Services.

Necessary Licenses or Certifications

Proposed Hire Date 08/26/2025

Contact Information

Please contact Liz Paradis, Director of Audience Services at elizabeth.paradis@charlotte.edu with any questions.

Expected Length of Assignment 9 months

Posting Open Date 06/12/2025

Posting Close Date 07/28/2025

Special Notes to Applicants

• Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

• Special Notes Regarding Eligibility for the High Deductible Health Plan
• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance