Academic Counselor 1 (Online)/ University College
Professional / Unclassified
LSUAM Pres - EM - RSS - UC - Center for Freshman Year (Jennifer Picard (00067353))
0150 O.K. Allen Hall
Professional
Provides academic guidance to current and prospective students enrolled in University College pursuing LSU Online programs as a means to support their admission into an LSU senior college, success at LSU, and to help define their academic goals.
Job Responsibilities
85% Provides educational guidance and assistance for LSU Online students by planning schedules, recommending courses, and determining appropriate education solutions for students.
Follows through and tracks the advancement of Online students as they strive to accomplish their academic goals. Additionally, provides case management to students who do not meet their educational requirements and offers guidance toward other LSU Online academic programs if applicable.
Utilizes various electronic and print-based materials, as well as multiple university databases to interpret LSU Online degree programs. Serves as the conduit for students in interpreting and enforcing university policies and procedures that students encounter in University College and other LSU entities. Manages and serves a caseload of approximately 300 students (continuing, re-entry students, and transfer) who are enrolled in LSU Online programs in University College.
Records counseling notes in a variety of formats for reference and for referrals to appropriate campus departments and agencies. Guides students through a variety of academic appeals processes and presents these appeals to the administration on behalf of the students.
10% Collaborates with LSU Online staff and Senior Colleges staff to stay informed of LSU Online start dates, deadlines, and enrollment goals. Other responsibilities may be assigned in support of admissions processes and meeting enrollment management goals.
5% Performs other duties as assigned by leadership.
Minimum Qualifications:
Education Level: Bachelor’s Degree
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Preferred Qualifications:
Master’s Degree in Counseling, Social Work, Higher Education Administration, or related human relations field. One year of experience.
Our ideal candidate possesses the following qualities:
Preferred Certifications/Licenses:
Eligibility for professional licensure by the accrediting body for the discipline.
Special of Physical Qualifications:
As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
The location of this position is LSU-BR and is not eligible for remote work.
To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.
Please provide resume and transcripts, if applicable. For questions or concerns regarding the status of your application or salary ranges, please contact Jennifer Picard at jpicard@lsu.edu.
June 12, 2025
September 12, 2025
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
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