City of Boca Raton

General Statement of Job

Performs a variety of specialized library work at one of the City's public library facilities. Work is performed under general supervision.

Essential Functions

Account Services Section:

• Interacts with patrons in order to assist them in using library services/equipment, programs, and facilities, collect/cancel fines or fees as appropriate, answer questions, identify patron service needs or locate materials.
• Trains staff in the use of a variety of databases, activities, policies/ procedures, and office equipment in order to ensure that employees complete assignments correctly and use the equipment properly.
• Supports staffing of the Check-Out Desk(s) in order to assist patrons in checking materials in or out, placing holds, registering patrons, taking fines and fees, and resolving problems.
• Processes requests for library materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.
• Supports circulation technology including the circulation module, scanners and printers.
• Supports the collection and reporting of circulations and other statistics as assigned.

Knowledge, Skills and Abilities

Knowledge of:

• Library principles, methods, materials, programs, and practices.

Skill in:

• Use of personal computers, basic software applications, peripheral devices, and the Internet.

Ability to:

• Establish and maintain effective working relationships with other library employees.
• Establish and maintain effective working relationships with library patrons.
• Understand, follow and explain a variety of library policies and procedures.
• Learn/perform a variety of work activities with the assigned Department/Division.
• Explain/demonstrate procedures for performing a variety of work activities.
• Express ideas effectively, both orally and in writing.

Minimum and Preferred Qualifications

• Associate’s degree from an accredited college or university, or 60 completed course credits from any accredited college or university; and
• One (1) year of experience working with the public or supporting public services.

PREFERRED QUALIFICATIONS:

• Bachelor's degree.
• Minimum of one (1) year work experience working in libraries, bookstores, educational or cultural organizations.

POST-OFFER BACKGROUND REQUIREMENTS:

The background check process for this position may include:

• Criminal Background Check
• Employment Verification

POSITIONS ARE AVAILABLE FOR THE FOLLOWING SECTION AND SCHEDULE:

Account Services

Must be available to work 20 - 25 hours per week including days, nights and weekends.

The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

CITY OF BOCA RATON - BENEFITS SUMMARY

Part-Time Employees

ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year

PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee's supervisor. This paid leave has no cash value at separation of employment.

MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.