Yum! Brands

The Senior Manager of IT Asset Management & Deployment is responsible for providing strategic oversight, leadership, and execution across all restaurant-facing hardware technologies within Yum! Brands (KFC U.S.). This role leads a dedicated team tasked with managing the complete hardware lifecycle, including deployment planning, vendor coordination, and cross-functional collaboration. The position ensures that all in-restaurant IT assets are aligned with organizational goals, budget requirements, and long-term technology roadmaps.

Key Responsibilities:

• Lead and manage the IT Asset Management team in planning, deploying, and maintaining in-restaurant hardware technology across the KFC U.S. system.
• Develop and execute lifecycle strategies for IT assets, including procurement, deployment, maintenance, upgrades, and retirement.
• Drive annual and quarterly forecasting and budgeting processes in partnership with Finance and vendor partners.
• Serve as the primary liaison for cross-functional collaboration with Deployment, Infrastructure, SRE, Help Desk, POS, Digital, and Franchise Operations.
• Ensure accurate allocation of team resources to projects based on skills, timelines, and capacity.
• Oversee vendor relationships, including performance management, contract negotiations, and SOW development.
• Collaborate with deployment and supply chain partners (e.g., RSCS) to ensure efficient ordering and delivery of hardware assets.
• Provide regular executive-level reporting and insights on deployment progress, asset utilization, and risk mitigation plans.
• Identify process improvement opportunities and lead initiatives to enhance asset tracking, reporting accuracy, and deployment efficiency.
• Support team development by mentoring direct reports, conducting performance reviews, and promoting a culture of accountability and innovation.
• Serve as the primary IT partner for new restaurant openings, ensuring all technology and hardware components are delivered, installed, and fully functional by opening day.
• Collaborate closely with Franchisees and internal support teams to confirm digital platforms (e.g., POS, mobile ordering, loyalty, and delivery integrations) are operational from Day 1.
• Lead the IT integration efforts for newly acquired restaurant locations in partnership with Franchisees, maintaining confidentiality and precision throughout the process.
• Oversee the end-to-end technology transition including hardware vendor coordination, credit card system setup, and activation of all digital platforms.
• Work cross-functionally with Legal, Operations, Finance, and Technology teams to establish project timelines, manage deliverables, and ensure seamless execution.

Key Deliverables:

• End-to-end execution of IT hardware deployment initiatives across restaurant locations.
• Hardware asset roadmap aligned with organizational IT strategy.
• Budget forecasts and variance analyses for capital and operational expenses.
• Executive reports on asset performance, availability, and strategic initiatives.
• High-performing, agile IT asset management team.
• Fully operational IT and hardware infrastructure for all new restaurant openings by Day 1.
• Seamless activation of digital platforms (POS, mobile ordering, loyalty, delivery) at launch across all new locations.
• Confidential and timely IT integration of acquired restaurants into enterprise systems.
• Completion of hardware vendor setup, credit card processing systems, and digital services during acquisitions.
• Detailed project timelines and milestone tracking for new openings and acquisitions, developed and aligned with cross-functional teams.
• High franchisee satisfaction through proactive communication, planning, and execution of IT deliverables.

Required Qualifications:

• Bachelor’s degree in business, Information Technology, or a related field (or equivalent experience).
• 10+ years of IT experience, including 5+ years in asset or deployment management within a multi-unit or distributed environment.
• Proven success in managing cross-functional teams and large-scale technology projects.
• Strong knowledge of IT asset lifecycle management, deployment processes, and vendor contract management.
• Demonstrated leadership in vendor negotiations, project execution, and technology strategy.
• Experience working with tools such as Microsoft Power BI, Smartsheet, and automation platforms.
• Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
• Ability to thrive in a fast-paced environment with competing priorities and evolving business needs.

Preferred Qualifications:

• Restaurant, retail, or hospitality industry experience.
• ITIL certification or equivalent process-driven framework exposure.
• Familiarity with agile methodologies and technology transformation programs.

Salary Range: $122,100 to $143,600 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.

Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company’s restaurant brands – KFC, Pizza Hut and Taco Bell – are global leaders of the chicken, pizza and Mexican-style food categories.

More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.