Fresh Direct

About Us

We’re FreshDirect, we’ve offered the best selection of fresh food since 2002, and we can proudly say that we pioneered online grocery shopping. From our state-of-the art facility in the Bronx, we provide grocery delivery to the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore. FreshDirect is building a better food system by bringing people closer to the highest quality, freshest food possible through a best-in-class delivery experience. We do this by having higher standards, sourcing locally and sustainably, and caring more for the people and communities we serve.

The Role

As a Temporary Leave Specialist, you will be responsible for administering leave of absence programs, including but not limited to FMLA, ADA, short-term disability, long-term disability, and personal leave across the company. You will ensure compliance with federal, state, and local laws and internal company policies while supporting employees through the leave process with accuracy, empathy, and efficiency. As our ideal candidate, you are empathetic, customer-centric, have great written (email) and verbal (phone) communication skills, and are very detail oriented. Spanish proficiency is a MUST for this role.

What You’ll Do

• Administer all aspects of employee leaves of absence, including FMLA, PFL, ADA, STD, LTD, military leave, and personal leaves.
• Serve as the primary point of contact for employees and managers regarding leave inquiries and processes.
• Ensure timely and accurate processing of leave requests and documentation in accordance with legal and policy requirements.
• Coordinate with third-party leave administrators, insurance providers, and payroll to ensure seamless leave processing.
• Monitor and track leave durations, intermittent leaves, and return-to-work dates; maintain accurate leave records.
• Maintain confidentiality and handle sensitive employee information with discretion.
• Ensure compliance with federal, state, and local laws including FMLA, ADA, and HIPAA.
• Assistance with other special projects or assignments may be assigned.

What we Offer

• The expected compensation for this role is [$57,174 – $63,000] per year, depending on experience and qualifications. Final compensation will be discussed during the interview process.
• Time Off: PTO, Safe & Sick Time, and Paid Holidays.
• Health Benefits: Medical, vision, dental and voluntary disability benefits.
• Financial Benefits: 401(k) + employer match and life insurance.
• Location: Our state-of-the-art campus is located in the Bronx, featuring an on-site gym, cafeteria and an employee market. We offer free on-site parking and provide an employee shuttle service from nearby MTA stations.
• People Investment: We offer on the job training to our operations and transportation team members to facilitate career advancement. Additionally, we invest in leadership development programs that provide opportunities for professional growth. We have also partnered with local colleges to offer tuition discounts.
• Perks: Employees can take advantage of a 20% employee discount on online orders and at our wine store. Our on-site employee market showcases our products at substantial markdowns. Additionally, we organize vendor spotlights and engagement events that give employees the opportunity to experience our products firsthand.

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.