Allstate Insurance Company

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

We are seeking a detail-oriented and analytical Business Systems Analyst (BSA) to join our IT team. This role will be responsible for gathering and documenting business requirements, translating them into technical specifications, and collaborating with development and QA teams to ensure successful system implementation and testing. The ideal candidate will bridge the gap between business needs and technology solutions by ensuring the delivery of high-quality systems that meet end-user requirements.

Key Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document detailed business and functional requirements.
• Translate business needs into clear and concise technical specifications for development teams.
• Work closely with developers, QA testers, and project managers to support the software development life cycle (SDLC).
• Develop use cases, process flows, and user stories to support requirement documentation.
• Design and execute system and user acceptance testing (UAT) strategies to validate that solutions meet business expectations.
• Identify, track, and help resolve system issues and defects throughout the testing process.
• Facilitate meetings and communicate project status, risks, and issues to stakeholders.
• Assist in training and change management efforts for new or updated systems and processes.

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Compensation

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.