At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
We are looking for Stewarding Manager to join our team!
Responsibilities
- Lead and manage the stewarding department including scheduling, training, supervision, and performance management of stewarding staff.
- Ensure the cleanliness and hygiene of all kitchen areas, equipment, utensils, and storage spaces in compliance with HACCP and local health regulations.
- Develop and implement standard operating procedures (SOPs) for cleaning, sanitation, and waste management.
- Oversee the cleaning and maintenance of kitchen equipment; liaise with engineering for repairs and maintenance.
- Manage inventory and procurement of cleaning chemicals, equipment, and supplies; ensure cost control and stock optimization.
- Coordinate with culinary and F&B teams to ensure timely support during service periods, events, and banquets.
- Monitor waste disposal and sustainability practices; implement environmentally friendly practices where feasible.
- Maintain compliance with fire, life, safety, and occupational health standards in all stewarding areas.
- Conduct regular inspections of stewarding areas to ensure adherence to hotel standards and procedures.
- Support in training programs related to hygiene, safety, and proper handling of equipment.
Requirements
- Minimum 3 years of experience in a similar role in a luxury or 5-star hospitality environment.
- Strong leadership and team management skills.
- In-depth knowledge of hygiene and sanitation regulations
- Familiarity with kitchen equipment and cleaning techniques.
- Ability to work under pressure and manage multiple priorities.
- Strong organizational and communication skills.
- Proficient in inventory systems and basic Microsoft Office applications.
- Flexibility to work shifts, weekends, and holidays as required.
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