Job Summary
The Team Lead - Prod Ops role involves overseeing master data management processes and ensuring efficient workflow operations using OpenSymphony OSWorkflow. The candidate will work in a hybrid model focusing on store operations and customer & material master domains contributing to the companys operational excellence.
Responsibilities
Lead the master data management initiatives to ensure data accuracy and integrity across all platforms.
Oversee the implementation and maintenance of OpenSymphony OSWorkflow to streamline operational processes.
Provide guidance and support to the team in managing store operations enhancing productivity and efficiency.
Collaborate with cross-functional teams to optimize customer and material master data management.
Develop strategies to improve data management practices aligning with organizational goals.
Monitor and evaluate workflow processes to identify areas for improvement and implement necessary changes.
Ensure compliance with industry standards and regulations in all data management activities.
Facilitate training sessions for team members to enhance their skills in master data management and workflow operations.
Analyze data trends and provide insights to support decision-making processes within the organization.
Coordinate with IT and business units to resolve any data-related issues promptly.
Implement best practices in data management to support the companys growth and innovation.
Drive initiatives to enhance customer experience through effective data management solutions.
Support the development of policies and procedures related to data management and workflow operations.
Qualifications
Possess strong expertise in TL-Master Data Management ensuring data accuracy and consistency across systems.
Demonstrate proficiency in OpenSymphony OSWorkflow optimizing workflow processes for operational efficiency.
Experience in store operations contributing to streamlined processes and improved service delivery.
Knowledge of customer & material master domains enhancing data management strategies.
Ability to work in a hybrid model balancing remote and on-site responsibilities effectively.
Strong analytical skills to interpret data trends and provide actionable insights.
Certifications Required
Certified Master Data Management Professional OpenSymphony OSWorkflow Certification
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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