Workforce Development Program Coordinator - Volunteer Services, Excellence and Experience Office
Hiring Department: Excellence and Experience Office
Location: Chicago, IL USA
Requisition ID: 1035562
FTE: 1.0
Work Schedule: Monday - Friday
Shift: Days
# of Positions: 1
Workplace Type: Hybrid
Posting Close Date: 6/17/2025
Salary Range (commensurate with experience): $45,708.00 - 96,934.50 / Annual Salary
About the University of Illinois Hospital & Health Sciences System (UI Health)
The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health
Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.
The Workforce Development Program Coordinator leads the coordination and development of workforce initiatives designed to build pathways to employment within UI Health. This role is instrumental in designing, implementing, and evaluating programming that equips volunteers and students with the skills and experience needed to pursue future employment opportunities at UI Health and in the broader healthcare field. The coordinator also oversees and supports certificate training programs in areas such as Phlebotomy, CNA, MA, and Surgical Technology, depending on organizational needs.
Duties & Responsibilities:
Program Planning & Coordination:
Coordinates work-based learning opportunities such as site visits, job shadows, internships, and guest speaker engagements throughout the school year and summer.
Oversees and coordinates certificate training programs in Phlebotomy, CNA, MA, and/or Surgical Technology, etc.
Develops and manages detailed work plans and programming calendars.
Serves as the main point of contact for invited speakers, community partners, and participating departments.
Creates professional and youth-friendly educational curriculum focused on career readiness and workforce skills.
Outreach & Engagement:
Builds and maintains strong relationships with internal departments, community organizations, schools, colleges, and workforce partners.
Identifies UI Health departments with student employment opportunities and prepares students for the application process.
Develops and delivers presentations to schools, community organizations, and partner institutions to promote workforce development programs.
Coordinates recruitment, screening, and enrollment of program participants.
Communications & Promotion:
Writes and disseminates program communications including emails, letters, invitations, event handouts, promotional materials, reports, social media posts, and website content.
Promotes workforce development opportunities through various communication platforms.
Student & Volunteer Support
Provides job coaching and career guidance to students and volunteers, including resume writing, interview preparation, job searching, and career mapping.
Oversees onboarding and orientation for student volunteers and undergraduate program coordinators.
Program Operations & Evaluation
Develops and monitors program metrics and evaluation tools to measure outcomes and impact.
Oversees daily operations of workforce development initiatives; identifies and manages priorities.
Analyzes volunteer staffing data, identifies gaps, and implements best practices across Volunteer Services programming.
Prepares comprehensive reports and data analyses for internal and administrative use.
Administrative Support & Leadership
Manages sensitive and confidential documents, including personnel and institutional records.
Serves as a liaison between departments and off-site clinics; provides responsive support to stakeholders.
Delegates tasks and supports staffing plans for departmental needs and events.
Coordinates with vendors, tracks deliverables, and ensures successful execution of services.
Maintains office inventory and communicates material and supply needs.
Reviews and updates departmental policies and procedures to ensure compliance and consistency across platforms.
Researches and recommends best practices for program improvement and future planning.
Perform other related duties and participate in special projects as assigned.
Minimum Qualifications Required:
(Note: Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)
To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Read Full Description