AgFirst Farm Credit Bank

Senior Salesforce/nCino Administrator (Hybrid - Columbia, SC)

The Senior Salesforce/nCino Administrator will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform and the nCino Application. This role requires a deep understanding of Salesforce best practices and a proven track record of successfully managing and optimizing Salesforce environments.

What you’ll do

• Manage and maintain the Salesforce platform, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
• Provision, manage, and maintain over 15 Salesforce Orgs for the organization, which include multiple sandbox development environments for each Org.
• Implemented and managed complex workflows, process builder, and automation tools.
• Develop and maintain custom reports, dashboards, and analytics to support business needs.
• Collaborate with cross-functional teams to gather requirements and implement solutions that enhance business processes.
• Perform regular data audits and resolve data integrity issues.
• Provide training and support to other Salesforce/nCino administrators, ensuring they are proficient in administering the platform.
• Stay up-to-date with Salesforce releases, features, and best practices, and proactively recommend improvements.
• Troubleshoot and resolve technical issues related to Salesforce and nCino.
• Manage third-party integrations and applications within the Salesforce ecosystem.
• Ensure compliance with data privacy and security policies.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 8+ years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification (ADM 201) and Advanced Administrator Certification (ADM 211) are required.
• nCino 101 and/or 201 certifications
• Salesforce DevOps experience is required and AutoRABIT certification preferred
• Strong understanding of Salesforce best practices and functionality.
• Experience with Salesforce Lightning, Sales Cloud, Service Cloud, and other Salesforce products.
• Proficiency in data management and data migration.
• Experience with Apex, Visualforce, and Salesforce development tools is a plus.

AgFirst Farm Credit Bank provides financing, as well as technology and other value-added services, to association partners so they can lend to rural residents and agricultural operations of all sizes. We take pride in investing in our employees, our partners and our community.

Find out more on AgFirst.com, and follow us on LinkedIn!