Rutgers University

Recruitment/Posting Title International Services Advisor

Job Category Staff & Executive - Student Affairs and Services

Department Student Affairs - Nwk

Overview

The Office of International Student & Scholar Services (OISS) is a pivotal component of the university’s mission, goals, and vision as it ensures the institution can host and welcome international students and scholars from across the world. International students and scholars add to the profound diversity of the institution and help foster local relationships and roots within the Newark diaspora. Under the division of student affairs, our role is to support this community to lead, learn, and serve their own community and take these skills to their part of their world. The fantastic part of our team is that we are dedicated to the needs of the students and make sure we support them not only through their visa compliance but also academically and socially. We have a holistic approach to ensure our students succeed in their educational goals, and we love what we do to support students’ growth.

Posting Summary

Rutgers University-Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking an International Services Advisor. Reporting to the Assistant Dean for International Student & Scholar Services, the International Services Advisor provides immigration advising and services to international students and scholars of Rutgers, The State University of New Jersey, Newark Campus.

The Advisor is responsible for and not limited to the following.

• Handles a significant portion of the student appointments, walk-in traffic, data management and paperwork
• Works with Rutgers colleagues, government officials, and international advising staff in other schools when handling and following up with individual cases
• Plays an important role in making the transition for international students and scholars to the University a positive experience

The International Service Advisor has heavy daily contact with international students and scholars, as well as colleagues in other departments on campus. This highly skilled professional is a key member of the office team which also includes another International Services Advisor, a full-time Administrative Assistant and two Student Aides. This is a very “people-oriented” position in which building strong relationships with students, faculty, and staff, as well as effective teamwork with colleagues is of the utmost importance.

FLSA Exempt

Grade 05

Salary Details

Minimum Salary 65741.00

Mid Range Salary 81857.00

Maximum Salary 97972.00

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discounts programs

For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.

Position Status Full Time

Working Hours (per week)

Standard Hours 37.50

Daily Work Shift

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement.

Union Description URA-AFT Administrative

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff - 12 month

Position Pension Eligibility ABP

Minimum Education and Experience

• Requires a Bachelor’s degree or an equivalent combination of education and/or experience.
• Also requires two years’ professional experience. The experience must have included learning a body of specialized knowledge specific to the job, exercising critical thinking skills to solve problems, and customer or client service work.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Talent for attention to DETAILS, ACCURACY, and DEADLINES
• Experience working with international students and scholars in a higher education setting
• Demonstrated interpersonal, communication, advising, problem-solving capabilities and cross-cultural sensitivity;
• Excellent skills for organization
• Multitasking and working efficiency in a fast paced environment
• Ability to work both independently and as a constructive member
• Collaborative member of team efforts;
• Must possess well-developed research, writing presentation, and analytical skills
• Occasional evening and weekend hours may be required
• U.S. citizenship or legal permanent residency is required per federal regulations

Preferred Qualifications

• Experience with cross-cultural exchange and/or studying or working overseas preferred; strong commitment to international education.
• Fluency in or familiarity with a second language preferred
• Master’s degree or some graduate study
• Degree in international relations, anthropology, area studies, foreign languages, or another field directly related to working international students
• Experience advising international students in an academic environment
• Experience living and/or working abroad
• Knowledge of one or more foreign languages
• Familiarity with F-1 and/or J-1 regulations and with SEVIS

Equipment Utilized

• Personal computer, scanner

Primary software to be used:

• SEVIS RTI
• Sunapsis (database used to connect with SEVIS)
• Microsoft Office Suite
• Email & Calendar

Specialized materials:

• 8CFR and 22CFR (Coles of Federal Regulations)
• NAFSA Adviser’s Manual (federal regulations interpreted in practical terms)

Physical Demands and Work Environment

• May need to work late nights or weekends for specific programs and campus initiatives at the request of the supervisor or Student Affairs leadership.

Special Conditions

Posting Number 25ST1212

Posting Open Date 06/12/2025

Special Instructions to Applicants

Regional Campus Rutgers University-Newark

Home Location Campus Rutgers University-Newark

City Newark

State NJ

Location Details

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