System Administrator Senior (Middle Tier) - (13262)
VETERANS’ PREFERENCE: Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by visiting the following link (http://www.dms.myflorida.com/content/download/97612/566545). All documentation is due by the close of the vacancy announcement.
POSITION SUMMARY:
Professional work that performs and/or plans, assigns, monitors, reviews and leads the work of others in installing, configuring, operating, maintaining, and troubleshooting servers and other computer systems. Provides support services to facilitate efficient and effective use of traditional and cloud system resources. Maintains data files and monitors the system configuration to ensure data integrity. Plans for and responds to service outages and other problems.
Middle Tier:
Middle Tier is the support layer that operates between the application and the hardware systems to provide operational support of application systems. Middle Tier uses WebLogic to support Linux based application environments.
REQUIRED COMPETENCIES:
Advanced – In depth understanding of the required competencies with demonstrated skills and abilities to successfully apply them under limited supervision in multiple situations. May possess advanced expertise in a specialized skill area.
EXAMPLES OF PROFESSIONAL WORK:
- Plans, assigns, schedules, monitors, reviews, and leads the work of others.
- Provides coaching and mentoring and ensures that training is provided to others to maintain and enhance technical knowledge and skills.
- Provides consultative services to users to enhance proposed business solutions and to help determine the best course of action.
- Conducts server builds, creates, and applies application patches, release upgrades and other deployment methods and modifications to server operating system hardware and software.
- Configures, optimizes, fine-tunes, monitors and maintains network systems, server operating systems and system applications.
- Performs or ensures system administration tasks, including adding and removing users, user groups and accounts; manages authentication, authorization, and access control.
- Performs or ensures system backups and recovery procedures are performed.
- Plans for re-engineering of existing systems, replacing inadequate systems and system expansion. Analyzes, diagnoses, troubleshoots, and resolves system hardware, software, network, and production issues.
- Monitors and manages hardware and software system resources, including server performance, system and capacity trending analysis, CPU usage, disk usage, backup systems, and response times to maintain operating efficiency.
- Coordinates equipment repair and deployment
- Writes or modifies basic scripts and performs light programming to resolve performance problems and automate systems administration tasks.
- Resolves escalated problems and identifies and recommends responses to new or unusual situations.
- Ensures system documentation and logs are maintained and procedures are documented.
- Documents procedures, including drawings and standardized images to illustrate applications server hardware, software and network configuration and automated deployments.
- Reviews research data and performs or ensures testing and evaluation of vendor hardware, software and other system components is performed as required.
- Conducting ongoing assessments of short-term and long-term hardware and software needs.
- Performs site preparation and/or equipment removal and data mitigation tasks for new hardware and software installations and user upgrades or moves.
- Reviews and completes work in conformance with JEA Policies and Procedures to meet compliance requirements.
- Writes and/or edits Requests for Proposals (RFPs ) related to technology projects.
- Manages vendor relationships and reviews vendor invoices to ensure accuracy and appropriate use of resources.
- Ensures that plans and procedures for operating under both normal and emergency conditions are accurate, appropriate and up to date.
- Assists in disaster recovery testing as System Administrator subject matter expert
- Participates in ongoing training to continuously upgrade technical knowledge and skills.
- Performs other job-related work as assigned.
- Provides operational support for enterprise middle tier solutions and services including system availability, performance tuning, installation, security and troubleshooting.
- Technical knowledge of middle tier administration, solutions and services, including TCP/IP networking, database structures and development life cycle
- Use of load balancing, clustering, and caching procedures and processes.
- Experience with performance tuning and monitoring tools
Qualifications
PERSONAL CONTACTS:
Regular engagement with others is required to influence or motivate individuals/teams to achieve common goals, exchange information and comply with established policies and procedures.
OPEN REQUIREMENTS:
Bachelor of Science (BS) degree in Computer Science or related discipline and four (4) years of professional experience in a system administration role in a large corporate or industrial environment for the discipline and/or specialty area(s) being recruited
Eight (8) year combination of education, training, and experience in installing, supporting, and maintaining servers and other computer systems in a large corporate or industrial environment for the discipline and/or specialty area(s) being recruited.
Experience Required
Windows: Three (3) years of experience must be in a Windows environment.
Unix/Linux: Three (3) years of experience must be in a Unix/Linux environment.
Middle-Tier: Three (3) years of experience must be in the middle tier environment (operational support).
Disciplines:
App Space, Cloud, Linux/Unix, Microsoft, WebEx
Specialty Areas:
Middle Tier-Linux, Cyber Security, Exchange Online, Insights & Knowledge, IT Compliance, Network Operations, Operating Systems, SharePoint, Space Reservations, System Design
Sub-Specialty Areas:
Amazon Web Services (AWS)
Azure (Microsoft Cloud)
Critical Infrastructure Protection (CIP)
HIPAA
Network Operations Center
Oracle Cloud Infrastructure (OCI)
Oracle Linux
Red Hat
Windows
LICENSING/CERTIFICATION/REGISTRATION:
A valid driver’s license may be required depending upon assignment and if required, must be maintained during employment in this classification.
PROBATIONARY PERIOD: Twelve (12) months
SAFETY SENSITIVE:
Work Locations
:
225 N Pearl Street
225 N Pearl Street
Jacksonville 32202
Job Posting
: Jun 12, 2025, 7:48:38 PM
Closing Date
: Jul 11, 2025, 3:59:00 AM
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