Mass General Brigham

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.

Job Summary

The Emergency Department Technician is responsible for receiving patients, gathering patient registration information, ordering tests, generating specimen labels, and performing phlebotomy on all patient populations.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Nurse Manager, Emergency Department and operates within established organizational and departmental policies and procedures.

Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.

Qualifications

11pm-7am Rotating weekends and holidays

Education

High School Diploma or Equivalent required and Other Certificate/Diploma Phlebotomy required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Emergency Medical Technician - Paramedic [Massachusetts License] - Massachusetts Division of Professional Licensure required Basic Life Support [BLS] - Generic - HR Only required Advanced Cardiovascular Life Support [ACLS]

Experience

Previous ED technician experience preferred. Experience working with mentally ill and dually diagnosed populations preferred

Knowledge, Skills and Abilities

• CPI training required within six (6) months of hire.
• Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training such as EKG completion, phlebotomy, wound care, and vital signs required.
• These skills are typically acquired through the completion of a certified nursing assistant and/or medical assistant program.
• Competency in nursing assistant skills and phlebotomy skills required by the end of the orientation period or position will be forfeited.
• Ability to work in a fast-paced environment, multitask, and handle high-stress crisis situations in a timely and effective manner required.
• Demonstrated knowledge of medical terminology required.
• Demonstrated interpersonal, organizational, and telephone skills required.
• Demonstrated ability to work independently, prioritize tasks, take initiative, and make independent decisions and maintain organized working conditions (even in stressful situations) required.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Night (United States of America)

EEO Statement:

Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Read Full Description