Methods

We are seeking a skilled and motivated ServiceNow Developer to join our team, supporting the delivery of high-quality ServiceNow solutions across a range of public and private sector projects. Working closely with a Lead Technical Consultant and experienced team members, you’ll be responsible for developing and configuring solutions in line with agreed user stories, using established standards and platform best practices.

This is a great opportunity for someone with hands-on ServiceNow experience who wants to contribute to meaningful transformation initiatives while continuing to grow their skills through professional development and collaborative delivery.

Methods

Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years.

Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.

Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022.

Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi-disciplinary and full-lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services.

Requirements

• Configuration and Development - Deliver high-quality ServiceNow configurations and customisations aligned with assigned user stories and platform best practices.
• Design Participation - Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early issue identification.
• Platform Standards - Follow established development standards, naming conventions, and guidance to maintain consistency and quality across the codebase.
• Team Collaboration - Work effectively with Architects, Business Analysts, Testers, and Administrators to clarify requirements, manage dependencies, and resolve issues promptly.
• Agile Engagement - Participate actively in sprint planning, stand-ups, retrospectives, and other agile ceremonies to support iterative delivery and continuous improvement.
• Peer Review and Learning - Take part in code reviews and knowledge sharing, contributing to team learning and ongoing development quality.
• Continuous Improvement - Suggest improvements to development practices, and delivery processes that support more efficient and maintainable solutions.
• Professional Development - Own your learning and certification journey, staying up to date with ServiceNow developments and achieving relevant certifications.
• Internal Contribution - When not on customer projects, contribute to internal initiatives, reusable collateral, or upskilling activities.

Experience, Skills, and Qualifications

• Experience delivering development and configuration within multiple areas of the ServiceNow platform.
• Understanding of ServiceNow platform capabilities such as scripting, workflows, catalog and integrations.
• Familiarity with Agile/Scrum methodologies.
• Strong problem-solving skills and ability to work effectively in a collaborative delivery environment.
• SC clearance (or eligible to obtain SC clearance).
• Multiple ServiceNow Certified Implementation Specialist certifications.

Familiarity with ATF desirable but not essential

Benefits

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment

Development – access to LinkedIn Learning, a management development programme, and training

Wellness – 24/7 confidential employee assistance programme

Flexible Working – including home working and part time

Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes

Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year

Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation

Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution

Discretionary Company Bonus – based on company and individual performance

Life Assurance – of 4 times base salary

Private Medical Insurance – which is non-contributory (spouse and dependants included)

Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)

Enhanced Maternity and Paternity Pay

Travel – season ticket loan, cycle to work scheme

For a full list of benefits please visit our website (www.methods.co.uk/careers/benefits)