AT&T

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overview

Position is required for providing Artificial Intelligence - including Generative AI - and Machine Learning-based automation solutions tied to the strategic direction of the company for network operational efficiencies that result in cost cutting and improved customer experience.

Position supports AT&T's key initiatives in the service assurance space by developing data pipelines and AI/ML models in a highly complex technical architecture. AI and Machine Learning enabled automation with its fast-growing capabilities provides much larger impact than traditional methods in reducing operational cost and improving customer experience. AI and ML methods enable dynamic ticket correlation, root cause analysis at scale, predictive analysis for prevention of issues, anomaly analysis and insights on customer behavior and traffic trends.

Key Roles and Responsibilities

• Technical thought leader that will work with Network Ops, Access Construction and Engineering, Labs, Network Systems teams to determine use cases, obtain data, provide actionable insights thru data analytics, define AI/ML models, and integrate new automated processes and soware flows with operations.
• Innovate new technologies and lead development of new solutions for Service Delivery and Service Assurance applications through use of AI/ML.
• Develop AI/ ML algorithms and cloud-based soware utilities that will address various use cases as well as provide foundation for similar future efforts.
• Provide strong technical leadershipin the evolution of this challenging complex technical area relying on knowledge of the existing domain and transforming data, processes, and capabilities for the future solutions.
• Provides strong technical leadership in the evolution of this challenging complex technical area relying on knowledge of the existing domain and transforming data, processes, and capabilities.

Qualifications

• The position requires strong network and soware development experience with expert level and growing knowledge of AI/ML technologies, cloud-based soware systems, containerization, micro services, open sources tools, common platforms, platform architecture, and security architecture.
• Role requires in-depth AI/ML knowledge and continuous learning in this fast-evolving field, as well as understanding of RAN and Fiber technologies and Network monitoring platforms and data.

Education and Years of Experience

• PhD in an approved field from an approved university with a minimum of 4 years of relevant experience or Masters in an approved field from an approved university with a minimum of 6 years of relevant experience or a Bachelors in an approved field from an approved university with a minimum of 8 years of relevant experience.

Our Principal Member of Technical Staff, earns between $160,900.00 - $270,400.00 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

USA:NJ:Middletown / S Laurel Ave - Bldg A:200 S Laurel Ave Bldg A

Salary Range:

$160,900.00 - $270,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-70056-2 Date posted 06/12/2025