TraceLink

Company overview:

TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

About the Role

TraceLink is seeking a highly collaborative, strategic, and agile Senior Director of People Development & Partnerships to lead our HR Business Partners and Learning & Development functions across our global footprint. This role is critical in aligning our people strategy with business goals worldwide, fostering leadership and organizational effectiveness, and scaling talent programs in a fast-paced, evolving environment.

Act as a trusted advisor to senior leaders and a key thought partner to the Chief People Officer, helping to shape talent, culture, and change initiatives across the organization globally. Success in this role requires a high degree of adaptability, strong relationship-building skills, and a deep commitment to collaboration across HR functions in a high-impact, cross-functional, and globally distributed team.

Key Responsibilities

• Lead and coach a team of HR Business Partners and L&D professionals across multiple regions to deliver integrated, strategic support that enhances business outcomes and employee experience.
• Serve as a strategic advisor to business leaders on leadership effectiveness, team alignment, performance enablement, and employee engagement.
• Lead the team in designing and scaling programs globally including onboarding, learning path creation, leadership development, functional learning, and career pathing.
• Leverage generative and agentic AI tools to modernize learning strategies, personalize development, and improve workforce agility across regions.
• Partner with HR and business leaders globally on organizational design and development initiatives to improve team dynamics, role clarity, and operating efficiency—leveraging data, metrics, and dashboards to inform decision-making and measure impact.
• Drive enterprise-wide, global talent planning efforts, including succession planning, capability development, and growth readiness.
• Lead change management initiatives to support organizational shifts across diverse markets, developing clear frameworks, communication plans, and coaching approaches.
• Model Agile practices in HR, continuously iterating on programs, using feedback loops, and driving incremental improvements in how we deliver value globally.
• Collaborate with People Operations, Field HR, and Talent Acquisition teams worldwide to ensure alignment and consistency across the full employee lifecycle.
• Champion TraceLink’s Leadership Principles by demonstrating grit, ownership, solution orientation, and a commitment to customer success across all regions.

Qualifications and Skills

• 12+ years of progressive HR experience, including leadership of HRBP and/or L&D functions in a global, matrixed organization.
• Proven success aligning people strategies with business goals in fast-paced, scaling, and internationally distributed environments.
• Demonstrated ability to thrive in fast-moving, constantly evolving organizations—comfortable with ambiguity, collaborative problem-solving, thoughtful risk-taking, and navigating cultural differences.
• Deep expertise in org design, talent management, employee relations, and leadership development across multiple geographies.
• Strong knowledge of employment law and compliance requirements across key regions, with a commitment to staying current on evolving legislation and regulatory changes.
• Demonstrated ability to operate with humility, flexibility, and a focus on shared success; comfortable navigating flexible role boundaries and prioritizing business needs over functional silos or individual recognition.
• Skilled in executive communication, coaching, influence, and stakeholder management in global settings.
• Experience with change management, people analytics, and high-impact talent initiatives at scale.
• Proficiency with HR systems (e.g., Workday, Greenhouse) and a strong interest in AI-driven HR solutions.

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.