Citi

The Loan Reconciliation and Reporting Analyst is a developing professional role. The analyst is expected to apply specialty knowledge and abide by policies and procedures to perform high-impact loan remediation activities. Activities will have a limited but direct impact on the business through the quality of the tasks/services provided. The analyst is expected to have a basic understanding of industry practices and disciplinary knowledge of the loans booking and servicing processes and to further develop such knowledge through experiential and structured experiences.

The Analyst must be able to exchange information in a concise and logical manner and be sensitive to audience diversity. Individual must be accountable, ethical, results oriented, trustworthy, and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

• Review loan documentation while providing support to a variety of tasks related to the loan process.
• Independently reconcile and resolve priority remediation activities (e.g., cash breaks)
• Identify root cause for remediation priorities
• Understand the front-to-back processing of a loan for different loan business
• Perform possible interactions with other counterparties around positions and outstanding balances/claims
• Support an expansive and/or diverse array of products (risk and control) services
• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research
• Make recommendations to management to support process improvement
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience
• Make evaluative judgments based on the analysis of factual information and provide assistance in the implementation of loan documentation process improvements
• Minimize risk to the bank through increased knowledge of procedural requirements - understand and monitor errors to suggest solutions to reduce errors and adhere to audit and control policies.
• Timely management and escalation of all requests and issues related to loan processing
• Demonstrate an intermediate level of understanding of products and processes and of how duties relate/integrate with others in the team and closely related teams
• Demonstrate an excellent knowledge of Bank related systems
• Utilize communication, diplomacy and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity

Qualifications:

• 0-2 years of experience
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies
• Excellent Technical and Analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

Job Family Group:

Operations - Transaction Services

Job Family:

Loan Documentation and Processing

Time Type:

Full time

Primary Location:

New Castle Delaware United States

Primary Location Full Time Salary Range:

$48,840.00 - $68,160.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Jun 19, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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