SSM Healthcare

It's more than a career, it's a calling.

WI-Monroe Clinic Hospital

Worker Type:

Regular

Job Summary:

Manages the daily operations of volunteer services and guest relations.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Recruits, interviews, promotes, disciplines, and terminates staff. Sets performance standards, goals for direct reports and the department. Evaluates and counsels staff on their performance. Monitors workload statistics to ensure appropriate staffing levels. Provides for the education needs of the staff.
• Develops specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
• Implements strategy for volunteer recruitment and training. Determines the qualifications and competence of volunteer personnel. Implements protocols for when no volunteers can be obtained.
• Oversees resources to support quality patient care, program service delivery, and safety.
• Responsible for management functions including activities related to staffing such as recruitment, hiring, performance evaluation, and compensation determination.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• Three years' experience, with one year in leadership

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

8133000028 Service Excellence

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.