Posting Number SAECC4240
Advertised Title Application Specialist
Campus Location Main Campus (Memphis, TN)
Position Number 002232
Category Staff (Hourly/Monthly)
Department Admissions
Minimum Position Qualifications
High School diploma and two years’ experience working with an organizational information system and/or customer service experience.
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Special Conditions
The Office of Admissions is especially interested in candidates who are functional in Microsoft Office programs, familiar with web-based procedures, who have had direct experience working with the public are preferred. Some overtime hours may be necessary during peak times.
Work Schedule
Monday – Friday
8:00 a.m. – 4:30 p.m.
Overtime and/or work schedule adjustments may be required during peak periods.
Posting Date 06/11/2025
Closing Date 06/20/2025
Open Until Screening Begins No
Hiring Range $31, 810
Full-Time/Part-Time Full-Time: Benefits Eligible
Working Conditions
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Additional Working Conditions
Special Instructions to Applicants
All applications must be submitted online at workforum.memphis.edu.
Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed.
Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.
Is this posting for UofM employees only? No
Positions Supervised
Knowledge, Skills, and Abilities
Additional Position Information
Benefits of Employment (Applies to full-time, non-police employees only)
Duties & Responsibilities
Maintain the integrity of data while loading application information into the student information system following strict security protocols that minimize record duplication and increase efficiency of data entry.
Duties & Responsibilities
Provide the highest level of customer service for inquiries that arrive in person, on the phone, or through electronic request at all times. Apply exceptional judgment in the application of federal standards that qualify what information can and cannot be discussed openly without proper permission.
Duties & Responsibilities
Use departmental resources to troubleshoot, correct, or modify data to ensure accuracy and completeness when integrating with other systems across the unit, division, or campus. Work to satisfy expectations of data integrity and identify strategies for solving data-related problems.
Duties & Responsibilities
Evaluate residency for tuition purposes for every applicant. Serve as a designated campus official in the determination of an applicant’s residency using the current TBR guidelines and state laws to make these decisions. Educate and train new co-workers on residency policy and proper decision protocol.
Duties & Responsibilities
Populate the student information system by utilizing a variety of computer software solutions and inter-office procedures, specifically reducing record duplication and expediting decision-making efficiency.
Duties & Responsibilities
Maintain confidentiality and personal security for all student records. Prioritize student security in all phases of office responsibility, committing to protect all students from unnecessary exposure or risk, whether real or perceived
Duties & Responsibilities
Serve as a valuable contributor to the team-focused approach to accomplish the tasks assigned to the unit. Understand the priorities of the unit and modifying individual responsibilities to align with those goals.
Duties & Responsibilities
Other duties as assigned that support the overall mission of the University of Memphis, Enrollment Services, and Office of Admissions.
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