Posting Number SAECC4241
Advertised Title Systems Support Specialist II
Campus Location Main Campus (Memphis, TN)
Position Number 012875
Category Staff (Hourly/Monthly)
Department Registrar Office
Minimum Position Qualifications
Bachelor’s degree in appropriate area and three years of Banner Student administrative pages especially on processes that focus on academic history management.
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Special Conditions
The department is especially interested in candidates with:
Experience managing complex grading processes in Banner such as repeat updates, academic standing, change of grades, withdrawal processing, Academic Fresh Starts, Academic Renewals, and other grade updates.
Work Schedule
Monday-Friday
8:00a.m.- 4:30p.m.
Posting Date 06/11/2025
Closing Date 06/17/2025
Open Until Screening Begins No
Hiring Range up to $52,000
Full-Time/Part-Time Full-Time: Benefits Eligible
Working Conditions
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Additional Working Conditions
Special Instructions to Applicants
All applications must be submitted online at workforum.memphis.edu.
Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed.
Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.
Is this posting for UofM employees only? Yes
Positions Supervised
Knowledge, Skills, and Abilities
Knowledge of business and technical systems processes.
Ability to analyze system issues and come up with solutions to fix issues.
Additional Position Information
Benefits of Employment (Applies to full-time, non-police employees only)
Duties & Responsibilities
Performs audits for grading and other academic history records to ensure accuracy of student records. Develops complex reports as necessary; reviews reports developed by other users and offers technical guidance and support.
Duties & Responsibilities
Updates credits for ABM students.
Duties & Responsibilities
Responsible for grading windows and processing such as WN grading, midterm grading, and final grading. Manages theses and dissertations awards. Updates grade changes and academic standing.
Duties & Responsibilities
Provides leadership for enhanced technology that impact grading processes. Develops project planning schedule for activities and projects; provides input regarding resources needed for projects; evaluates test data.
Duties & Responsibilities
Other duties as assigned.
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