Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant - MSD 365 CRM Technical

We are looking for a skilled D365 Dual Write Consultant to join our team. This role involves integrating Microsoft Dynamics 365 applications with Finance and Operations apps using the Dual Write feature. The ideal candidate will have strong technical expertise in D365 Dual Write and a proven track record of successful implementations.

Responsibilities

• Integration Design and Implementation: Develop and implement Dual Write solutions to ensure seamless data integration between Dynamics 365 applications and Finance and Operations apps.
• Data Synchronization: Manage and optimize data synchronization processes to maintain data consistency across systems.
• Client Collaboration: Work closely with clients to understand their integration needs, provide expert advice, and deliver customized solutions that meet their objectives.
• Training and Support: Conduct training sessions for end-users and provide ongoing support to ensure effective utilization of Dual Write capabilities.
• Troubleshooting and Problem Resolution: Identify and resolve integration issues promptly to minimize disruptions to business operations.
• Continuous Improvement: Stay updated with the latest Dual Write features and industry trends to continuously enhance service offerings.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Extensive experience with Microsoft Dynamics 365 Dual Write feature.
• Strong understanding of data integration and synchronization processes.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple projects simultaneously.
• Certification in Microsoft Dynamics 365 is preferred.
• Proficient on the latest OOB features available in Dynamics CRM

Preferred Qualifications/ Skills

• Plugins
• PowerApps/Dataverse development
• Canvas Apps/Model-driven Apps
• ScribeSoft, SharePoint

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.