Under close supervision of the Information Technology Supervisor II, the Student Assistant will assist the Desktop Support Services Section (DSSS) with day-to-day personal computer (PC) support for the Department of Justice (DOJ) staff at various DOJ offices and labs statewide. These offices and labs include the Attorney General, Bureau of Forensic Services laboratories, California Justice Information Services Division, and Division of Law Enforcement headquarters, regional, and task force offices.
The Student Assistant will also work with DSSS & Technical Assistance Center in responding to clients request for assistance with PC and/or software problems, answering information technology questions, performing PC and software installations and setup; and assisting other Hawkins Data Center services units with installations and support of network servers and/or communications equipment.
Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/P7X675V
You will find additional information about the job in the Duty Statement.
You will find the Minimum Requirements in the Class Specification.
Job Code #:
JC-480596
Position #(s):
420-862-4870-XXX
Working Title:
Student Assistant - Desktop Support
Classification:
STUDENT ASSISTANT
$3,075.00 - $3,379.00 A
$3,290.00 - $3,616.00 B
$3,517.00 - $3,872.00 C
$3,765.00 - $4,144.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
2
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Student Assistant
Work Shift:
8:00 AM - 5:00 PM
Work Week:
Monday - Friday
This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Operations Support Branch, Desktop Support Services Section.
Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov.
ALTERNATE RANGE CRITERIA 60
Revised 11/6/90
Range A. Enrollment as a student in a college or university with lower division undergraduate standing. (Lower division typically refers to freshmen or sophomores who have completed no more than 60 semester units acceptable toward graduation.)
Range B. Enrollment as a student in a college or university with upper division undergraduate standing. (Upper division typically refers to juniors or seniors who have completed not less than 60 nor more than 120 semester units acceptable toward graduation.)
Range C. Enrollment as a student in a college or university with upper division undergraduate standing (upper division typically refers to juniors or seniors who have completed not less than 60 nor more than 120 semester units acceptable toward graduation) and a minimum of 500 hours' work experience in a student program in the California state service. (The State College and University school systems are typically excluded from the California state service.)
Range D. Evidence of successful completion of one year of upper division work in accounting, business administration, economics, or related fields including either: (1) at least 12 semester hours of courses related to fiscal management such as elementary and advanced accounting, auditing, cost accounting, or business law; or (2) at least 12 semester hours of courses related to management information systems or computer science. or
Evidence of successful completion or more than 120 semester units acceptable toward graduation and proof of application for enrollment in supplemental college course work. or
A minimum of 1,000 hours of experience in a student program in the California state service. (The State College and University school systems are typically excluded from the California state service.)
Employees shall receive a rate under the provisions of DPA Rule 599.674 upon submission of proof that the requirements for the particular criteria have been met, except upon movement from ranges A and B to range D shall be under the provisions of Rule 599.676.
A fingerprint check is required.
Clearly indicate JC-480596 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
Applying electronically is highly encouraged.
A background check is required (if applicable).
This is a re-advertisement for JC-468214. If you have previously applied for JC-468214, it is not necessary to re-apply. Your original application for JC-468214 will be included in this candidate pool for JC-480596.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/25/2025
Who May Apply
This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Mail in-CJIS Divisions
Attn: Alyssa Davis JC-480596
PO Box 160608
Sacramento, CA 95816-0608
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Drop off- CJIS Divisions
Alyssa Davis JC-480596
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefit information can be found on the CalHR website and the CalPERS website.
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Alyssa Davis
(916) 210-2020
Alyssa.Davis@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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