State of California

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Information Technology Supervisor II will lead the Data Quality Planning Unit, overseeing a team responsible for defining, documenting, and implementing data quality rules and thresholds across DHCS systems. This position plays a key role in ensuring the integrity and usability of enterprise data by collaborating with internal and external stakeholders to gather business requirements, lead cross-functional workgroups, and serve as a subject matter expert in data quality. Key responsibilities include supervising staff engaged in data mapping, developing data flow documentation, supporting ETL (Extract, Transform, Load) processes, and creating actionable data quality checks. This is an excellent opportunity for a strategic thinker with strong leadership skills and a deep understanding of data quality best practices.

Have questions and/or need assistance? Contact recruit@dhcs.ca.gov we are here to help walk you through the state hiring process!

The position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interest (Form 700) when assuming this position, annually by April 1, and when leaving this position.

Training and Development (T&D) assignments may be considered for this position for current California civil service employees. T&D assignments cannot exceed 24 months. However, successful T&D candidates may transition to a permanent appointment, if eligible at the end of the T&D assignment.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position offers a hybrid work schedule as outlined in the telework information section below; the amount of telework is based on the operational business needs. Beginning July 1, 2025, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 13, 2025, DHCS team members generally will be required to report in-person a minimum of four days per week unless exempted/excepted.CalHR Telework Definitions:

1. In Office – refers to all working days.
2. Hybrid – refers to some working days in office and other days telework.
3. Telework – refers to all working days at approved alternate work location.

Please see the Telework Information section below for telework details.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SUPERVISOR II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-480439

Position #(s):

803-395-1404-008

Working Title:

Data Quality Planning Support Unit Chief (Hybrid)

Classification:

INFORMATION TECHNOLOGY SUPERVISOR II

$8,256.00 - $11,063.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of the DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.

The mission of the Health Information Managemen Division (HIMD) is to establish, perform and monitor the management of data throughout its entire lifecycle to ensure that it can be used to meet business objectives and drive decision-making.

All hires pending HR approval.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following steps:

1. Review the education and experience minimum qualifications (MQ’s) of the Information Technology Supervisor II. See the Minimum Requirements section above.
2. Complete the supplemental application and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the supplemental application - see the "Required Application Package Documents" section below.
4. Once you have applied, take the Information Technology Supervisor II Examination. Here is the link to the exam bulletin for this classification: Information Technology Supervisor II.

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

It is critical to review the Classification Specifications to determine if you will meet the MQ’s. Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ’s can be found here: Information Technology Supervisor II

Supplemental Application

The Supplemental Application must have each response numbered, no more than 1 page per question, and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner. Respond directly to the following Supplemental Application questions.

1. Please describe your experience serving as a project lead or project manager on a complex project. What was the purpose of the project, and what role did you play in ensuring its success?
2. Explain your ability to collaborate with internal teams and external stakeholders to achieve shared goals and support strategic objectives. Provide specific examples if possible.
3. Describe your experience supervising staff, team leads, or technical personnel. Additionally, what experience do you have managing vendors or consultants to ensure they meet contractual obligations and performance expectations?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/23/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Mailing

Attn: Certification Technician

M.S. 1300

P.O. Box 997411

Sacramento, CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

Drop-Off

1501 Capitol Avenue, Suite 71.1501

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application - To be considered for this position, you must complete and submit a Supplemental Application (SA). Directions for completing the SA are in the Supplemental Application Requirement Section above. Applications received without the SA will not be considered. Cover letters, general statements or resumes do not take place of the SA.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of employee supervision, training, development, and personnel management.
• Ability to adjust to evolving priorities and challenges in a fast-paced environment.
• Ability to work as a team leader to meet project goals and objectives in an agile product management environment.
• Ability to communicate diplomatically and effectively, both orally and in writing.
• Ability to establish and maintain effective professional working relationships.
• Ability to consistently exercise a high degree of initiative and independent judgment in resolving issues.
• Ability to effectively plan, organize, direct, delegate, and supervise complex work of a multidisciplinary staff.
• Ability to develop and evaluate alternatives, collect, and analyze information, and evaluate results to choose the best solution and solve problems.
• Knowledge of principles, practices, and trends of public administration, including management, organization, planning, cost/benefit analysis, budgeting, and project management and evaluation.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Arlene Saucedo

(916) 750-4644

lisa.saucedo@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Officer

(916) 440-7370

civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework Information

Currently, this position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

The DHCS office location for this position is: 1700 K Street, Sacramento, California.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

All information on the Employment Application (STD 678) must be completed. Applications should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Resumes or other documents may not be substituted for the Employment Application (STD 678).

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at recruit@dhcs.ca.gov. For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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