Monterey Mushrooms

Position: Sales Manager

Location:

Loudon, TN

Job Id: 1126 # of Openings: 1

Job Title: Sales Manager

Reporting To: General Manager, dotted line to VP of Retail Category Management

Location: Loudon, TN

What do we expect?

Regional Sales Leadership & Strategy

• Lead and execute the regional sales strategy, focusing on driving revenue growth and expanding the customer base within the assigned territory.
• Regularly travel within the region to visit customers, markets, and regional managers, building and maintaining strong, lasting relationships specific to the regional landscape.
• Identify and secure new business opportunities through prospecting, presentations, and executing regional programs and marketing initiatives.
• Manage and mentor the regional Customer Service Managers and Sales Coordinators, ensuring strong performance and alignment with regional business goals.
• Cultivate and maintain current business relationships through in-person meetings, phone calls, emails, and written correspondence with customers in the region.
• Analyze regional market intelligence on customers, competitors, and local market conditions to develop tailored sales strategies for the area.

Customer & Regional Market Engagement

• Investigate and respond to customer inquiries in a positive and timely manner, ensuring customer satisfaction and resolution of regional concerns.
• Regularly to stay informed on growing, harvesting, packing, and distribution processes, fostering productive working relationships with local farm teams.
• Leverage industry data such as Mushroom Council/IRI category insights and regional customer data to inform business reviews, account presentations, and regional category management.
• Ensure compliance with all GMP/HACCP and safety regulations within the region, maintaining the highest operational standards tailored to regional needs.
• Regional Sales Performance Management & Reporting
• Monitor and manage regional sales targets, KPIs, and performance metrics, ensuring the team meets or exceeds regional expectations.
• Provide weekly reports to the VP of Sales, Operations, and the facility General Manager, highlighting key
• activities, performance, and region-specific recommendations.
• Maintain a well-structured daily schedule to ensure effective use of time and regular customer engagement within the region.

Regional Promotions & Profitability

• Maximize regional profitability by developing and executing targeted promotional strategies, optimizing pricing, and minimizing adjustments to sustain or increase regional revenue.
• Participate in regional food shows, store openings, and other customer functions to increase brand presence and strengthen regional customer relationships.

Collaboration & Regional Cross-Functional Leadership

• Collaborate with senior leadership to ensure alignment of regional sales goals, business strategies, and operational priorities within the region.
• Work closely with marketing, customer service, and cross-functional teams to drive customer engagement and satisfaction specific to the region.
• Provide leadership in the execution of regional strategic initiatives, ensuring alignment with overall company objectives while considering regional needs and priorities.

What are we looking for?

• Bachelor’s degree or equivalent, with a strong background in business, economics, or marketing.
• Minimum of 5 years of experience in fresh produce sales, with a proven track record of success.
• Willingness to travel up to 25% locally and nationally (depending on territory).
• Established relationships and key contacts within the wholesale and retail produce industry.
• Proficient in Customer Relationship Management (CRM) software, specifically HubSpot.
• Experience with Business Analytics and Business Intelligence tools (e.g., CLIQ).
• Proven experience conducting detailed sales analysis to identify trends, market opportunities, and areas for improvement
• Deep understanding of the critical interaction between Sales and Operations teams.
• Solid knowledge of accounting principles related to profitability, pricing, and margins.
• Strong written and verbal communication skills.
• At least 5 years of experience in personnel management, with a focus on team development.
• Proven ability to manage the dynamic relationship between sales and operations.
• Experience with profit and loss management.
• Fresh mushroom sales experience is highly preferred.
• Bilingual in Spanish is a plus.

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