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Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Vice President, Solutions Consulting

About your role:

As the Senior Vice President, Solutions Consulting at Fiserv, you will lead and oversee a high-performing team focused on providing strategic sales support functions for our sales and relationship teams, with a keen focus on driving revenue and retaining existing clients. You will play a critical role in accelerating the sales process, ensuring a seamless handoff to implementation teams, and driving client satisfaction and speed to market.

Fiserv Merchant Solutions offers comprehensive and cutting-edge payment processing solutions designed to meet the complex needs of our merchant clients. From secure payment processing to seamless integrations, we provide a robust suite of services to help merchants optimize their operations, enhance customer experiences, and drive growth in an increasingly competitive market.

What you'll do:

• Lead a team of Solutions Consultants in delivering impactful sales support functions for Merchant Solutions clients, ranging from large enterprise clients to SMBs.
• Collaborate closely with sales and relationship teams to tailor solutions to meet both new and existing client needs and drive revenue growth.
• Advise on and support the sales pursuit activities with the development and execution of high-quality presentations, proposals, and solutions for prospective clients and new business.
• Working closely with the sales teams, lead the gathering of business requirements, executing due diligence and creating process flows, with an emphasis on speed to revenue.
• Stay informed on industry trends, product knowledge, and market insights to enhance sales strategies and client engagement.
• Implement sales process optimizations to improve efficiency, streamline operations, and elevate client experiences.
• Act as a key liaison between Solution Consulting, sales teams, and other internal stakeholders.
• Monitor team performance metrics and drive continuous improvement initiatives to ensure excellence in service delivery.
• Manage escalated client situations with professionalism, agility, and a solutions-oriented approach.

Experience you'll need to have:

• 15+ years of experience in Solutions Consulting, Sales Support, or a related leadership role
• Proven track record of driving success in sales support functions and managing high-performing teams
• Track record of innovative and creative solutions to drive revenue and improve speed to revenue
• Expertise in sales strategy development, client engagement, and solution delivery
• Exceptional communication, negotiation, and leadership skills
• Strategic mindset with the ability to make data-driven decisions and drive results
• Highly technical skillset
• Deep understanding of the financial services industry, particularly in merchant acquiring
• Experience and success in a fast-paced, dynamic environment with a customer-centric focus
• Experience with CRM systems, sales enablement tools, and process optimization
• Experience leading teams in a global, cross-functional setting
• Bachelor’s degree in business, marketing, or a related field

Experience that would be great to have:

• Master's degree
• Extensive prior payments and engineering experience

Travel:

• Approximately 25%travel off-site or to other office locations is expected.

Benefits at Fiserv:

• Fuel Your Life program to supportyour physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

Salary Range

$0.00 - $0.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.