OpenText

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

As Sr. Revenue Operations Analyst you will develop, implement, and utilize processes and tools to enable the sales lifecycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions).

You will be aligned and support regional Sales leader, providing support and advice in all operational matters, you will report and analyse order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity, and goal attainment. You will maintain and enhance sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Responsibilities

• Designs and implements processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support for a customer segment or business unit.
• Consults with business leaders to identify relevant analytics, metrics and outcomes for the assigned area
• develops sales operations framework, including forecasts and budgets, to meet resource and sales client needs
• Reviews evaluation results to identify trends and issues, perform analysis and develop forecasts and recommendations for sales resource deployment and improved efficiency
• Communicates data and issue analysis to stakeholders
• provides tangible feedback and proposes changes to sales processes and policies to improve efficiency and minimize risk of failures.
• Provides guidance and mentoring to less-experienced staff members

Education and Experience

• Bachelor's or Master's degree in Business Management or equivalent
• Typically 4-6 years experience

Knowledge and Skills

• Experience designing and implementing policies, processes, and tools to provide operations support for sales activities
• Strong analytical, statistics and problem solving skills.
• Understanding of and experience in applying business and sales operations practices and process design to situations
• Using forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
• Excellent written and verbal communication skills
• mastery in English and local language.
• Ability to effectively communicate sales operations plans, proposals, and results, and negotiate options at management levels.

Impact/Scope

• Collaborates with peers, technical and account leaders and external and internal sales partners.
• Typically interacts with high-level Individual Contributors, Managers and Program Core Teams.
• Leads a global project requiring sales operations systems design, implementation and communication.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.