Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990
Department: Care Management
Work Type: Full Time
Shift: Shift 1/10:00:00 AM to 6:30:00 PM Monday - Friday
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Identifies the patient and creates a patient record by obtaining and entering demographic, insurance, and financial information at the time of pre-registration. Completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. These team members also assist with departmental training and act as lead resource for staff in the absence of management.
Degree/Diploma Obtained
Program of Study
Required/
Preferred
and/or
High School Diploma or Equivalent
Required
or
Post high school training required. Associates Degree or in the process of obtaining degree preferred.
Minimum Years Required
Area of Experience
Required/
Preferred
and/or
1 Year
Customer Service
Required
and
2 Years
Healthcare
Required
or
2 Years
Scheduling
Required
Experience with Epic preferred.
Licenses
Required/
Preferred
and/or
Not Required
Certificates/Registrations
Required/
Preferred
and/or
US:FL:Cape Coral
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