SSI Schaefer

Become part of our success story!

A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.

As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.

SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.

We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.

We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!

Location: Charlotte, NC - hybrid

Position Overview:

The Logistic Solutions division of SSI Schaefer specifies designs and implements software solutions for automated material handling and equipment in warehouses and distribution centers. The IT Project Manager works with IT development and the Project Manager to plan, coordinate, and execute IT projects. Excellent communication skills are essential, as the IT Project Manager will frequently communicate with customers and team members. This position requires knowledge of production framework, logistic processes, software architecture, operating systems, hardware and network design, databases, and project management processes.

Core Responsibilities:

• Manage every aspect of IT projects and/or IT Change Request Projects from conception through closure
• Responsible for the overall delivery of the IT Customer solution (logistics, business processes, implementation)
• Maintain project accountability for costs, time, and quality standards
• Coordinate with IT department leaders to ensure appropriate project staffing throughout all phases of execution
• Manage and lead cross-functional IT project core teams
• Establish and maintain stakeholder communication, including customer meetings and internal escalation paths
• Implement project management processes including risk mitigation, issue escalation, and deviation management
• Frequently communicate and meet with customers during all project phases
• Coordinate IT activities across internal teams, system partners, and sub-suppliers
• Analyze business processes and define requirements for software solutions for automated material handling systems

Additional Responsibilities:

• Support Sales and Application Engineering
• Support IT CSS engineers and on-site Software Support Engineers
• Organize and participate in software commissioning on-site
• Support system ramp-up and go-live

Qualification Requirements:

• 4-year degree in Computer Science or Engineering, or equivalent combination of education and experience in similar work
• 3 years of experience working in IT projects
• 1 year of experience working as a lead in projects
• Familiar with Project Management methodologies
• Domestic and International travel for training, project assignments and commissioning will be required
• Must be willing and able to work on-call in 1st, 2nd or 3rd level
• No Sponsorship**