Massachusetts Bay Transportation Authority

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Director of Professional Services and Alternative Delivery Contracts and is responsible for hiring, managing and leading a team of professional services and alternative delivery procurement professionals and other staff to provide a to provide comprehensive support to project managers across the Authority’s twenty plus departments and Engineering and Capital Division, including but not limited to, Capital Delivery, Integrated Transit Program, Technical Engineering & Design, Operations Project Deliver. The Director of Professional Services and Alternative Delivery Contracts and Staff will report to the Deputy Chief for Contract Services.

The Director of Professional Services and Alternative Delivery Contracts will also conduct public meetings; perform staff reviews, supervise management personnel, and ensure procurement best practices conform to Federal and State Laws while serving the best interest of the Authority. Coordinate and deliver the procurement roadmap Coordinate and deliver the procurement roadmap The Director will also assist senior leadership with all internal and external audits of professional services and alternative delivery contracting processes and procedures.

Duties & Responsibilities

• Direct the procurement of professional services and alternative delivery contracts.
• Manage all phases of professional services contract procurement which include Request for Qualifications; Request for Proposals; conflict of interest review and determination; shortlist; selection; negotiation; pre-audit; award; contract execution.
• Manage all phases of alternative delivery contract procurement which include Request for Qualifications; Request for Proposals; conflict of interest review and determination; shortlist; selection; negotiation; award; contract execution; iGMP negotiations, GMP negotiations.
• Oversee outreach with Associated General Contractors of MA and other MBTA business partners.
• Develop and oversee the Professional Services and Alternative Delivery Letting Schedule to support the Authority’s Capital Program.
• Manage Audit Reviews and coordinate FTA quarterly reviews to ensure contractual adherence to Federal, State and Local Regulations.
• Coordinate contract activities with other departments including, Legal, Procurements and Logistics, Finance, Risk and Capital Program Departments
• Supervise, directly or indirectly through managers and supervisors, a technical and administrative staff comprised of procurement project coordinators and staff assistants.
• Proactively identify and resolve potential issues.
• Organize and prioritize workload, be pro-active in identifying contract procurement needs/ requirements.
• Prepare contract related correspondence, reports, charts and presentations utilizing Microsoft Word, Excel, Database and PowerPoint.
• Work independently within broadly defined objectives in addressing complex tasks in a time- sensitive environment.
• Follow up on actions required while seeking guidance as necessary.
• Respond to each inquiry, whether from a customer, vendor or co-worker in a timely, courteous and professional manner consistent with the Authority's Customer Service quality standard.
• Supervise and manage a team of individual employees who are members of a collective bargaining unit(s).
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with staff and other colleagues.
• Ensure MBTA requirements are developed prior to procurement
• Drive a company or personal vehicle to visit work sites
• Respond to each inquiry, whether from a customer, vendor or co­worker in a courteous and professional manner consistent with the MBTA’s customer service quality standard
• Respond to emergencies, either directly or through subordinates, on a twenty-four (24) hour, seven (7) day per week basis
• Uphold the rights and interests of the MBTA while building and maintaining an effective relationship with employees
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, Anti­Discrimination and Anti-­Harassment and Anti­-Retaliation policies
• Perform related duties and projects as assigned.

Minimum Requirements & Qualifications

• A Bachelor’s degree from an accredited institution.
• Seven (7) years of supervisory experience in the construction and or professional services procurement for major transit or rail industry projects
• Five (5) years related experience in a field staff group supervisory capacity
• Strong oral, written and interpersonal skills; effective organizational, analytical, and multi­tasking abilities
• The ability to use the MS­Office suite of applications as well as Database applications
• The ability to pass: a Criminal Offender Record Information (CORI) check; background screenings; and the MBTA’s medical requirements, including a physical examination and drug and alcohol screening
• The ability to handle sensitive and confidential information in an appropriate manner
• Effectively communicate with customers, employees, contractors and vendors
• Possess excellent customer service, conflict resolution, time management, communication, presentation and speaking skills
• Have a valid driver’s license.
• Ability to supervise and work effectively with a diverse workforce
• Have a satisfactory work record including overall employment, job performance, discipline and safety records. For internal candidates, the aforementioned applies to the two (2) years immediately prior to the closing date of this posting. Infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection.

Preferred Experience and Required Skills

• Massachusetts Certified Public Purchasing Official (MCCPO) Certification Professional

Substitutions Include

• A Master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays
• Retirement: Pension or deferred compensation 401(a), plus MBTA contributions
• Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: Pre-tax benefits for parking
• Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

Internships:

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@mbta.com for more information.

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract and is not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer