Responsible for planning, delivering and tracking the customer and regulatory required training curricula to frontline team members in a high-turnover and highly regulated environment.
EDUCATION AND EXPERIENCE:
- One (1) or more years of experience performing training functions in an operational environment, preferably in an airport or other aviation setting. (Required)
- Prior instructor experience is necessary.
- High School diploma or equivalent.
- Familiarity with highly regulated industry is preferred.
- Strong work ethic and integrity are vital.
- Ability to work different shifts.
- Excellent verbal and written communication skills.
- Must be 18 years of age or older.
- Must have reliable telephone and transportation.
PERSONAL AND PHYSICAL REQUIREMENTS:
- Treat all information as confidential
- Possess the tact to effectively deal with all levels of
- Must pass drug
- Satisfactory criminal background
JOB SPECIFICATIONS:
- Coordinates with key departments including operations leaders and human resources to gather training needs information.
- Participate in the company's Safety Management System (SMS).
- Develops training plans, schedules classes, and conducts training in both a classroom setting and on-the-job training.
- Development of training practices to improve overall service level standards.
- Inspection of facilities for training and ensuring compliance with training programs.
- Tracks training compliance regularly and follows up to ensure customer and G2 targets are achieved.
- Observes trainees in the operation and performs on-the-job coaching.
- Provides regular and meaningful feedback to operations leaders regarding status of training, and student progress.
- Tracks training in G2 and customer learning management systems.
- Attends trainer education classes to obtain certifications required by customers to teach the required curricula.
- Provides training compliance reports to operations leaders.
- Adhere to company policies and procedures; participate in achieving company objectives.
- Extensive knowledge of applicable safety regulations, familiar with FAA/TSA regulations for training purposes.
- Reviewing employee training programs to determine their adequacy.
- Perform other duties as requested.
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